Retail Customer Helpdesk Advisor - TEMP-PERM

Recruiter
Confidential
Location
Wirral
Salary
8.91 - 9.41 GBP Hourly
Posted
23 Jul 2021
Closes
13 Aug 2021
Contract Type
Permanent
Hours
Full Time
We are currently seeking candidates to work within a large outsourced contact centre based on the Wirral Previous experience, such as working in a call centre environment, would be beneficial, however not necessary. Starts available for the role on 30.7.2021 or 13.8.2021.

Within this call centre unlike others you will NOT be subject to hard sales or outbound calls. You will be primarily be involved in inbound calls/live chat and emails only!

What benefits will I receive in return?

Full training provided in house and on site
Weekly Pay
Medicash Benefits
Company Pension Plan
A variety of local business discounts including gym, driving schools and restaurants
Onsite subsidised caf?? and free staff WIFI
On-site Parking Facilities
Birthday/Special Occasion off - after 12 months service
28 days holiday entitlement (pro-rata) increasing to 32 Days based on length of service
A supportive working environment with a sociable team culture
Regular training and feedback to enable you to manage your goals
Financial bonuses based on performance-based earnings
100% opportunity for progression. Always offering promotions within the internal teamWhat will I be doing?

You will be representing one of the UK's largest retail company
Responsible for all general customer relations and queries
Promoting the clients brand and displaying customer service which is above and beyond
Directing calls to appropriate departments both internally and externally
You will be speaking with a vast customer base providing information on services
Listening to customers needs and ensure delivery of excellent customer service
You will assist customers in organising deliveries, order processing as well as back office administration dutiesContact our team to find out more today about this exciting Customer Service Role!

We are currently offering this role on a Part Time 30 hours per week or Full-time basis 40 hours per week. You must be flexible for all hours between 8am-9pm any 5 out of 7 days. Subject to a DBS check. Starts 30.7.2021 or 13.8.2021.

To apply please register with us at (url removed)/register. Upon registering please call us on (phone number removed) ask for Jon or Beth