Outsourcing Manager - 12 Month FTC

KCR are delighted to be recruiting an Outsourcing Manager for an excellent dynamic client based in Newcastle. This fantastic opportunity will suit an ACCA/ACA qualified candidate and is for an initial 12-month contract. Ideally the successful applicant will be currently working within practice or will have previous experience of that sector. The successful candidate will take a lead role in accountability for the delivery of services and be responsible and accountable for the development of client relationships.

Main responsibilities will include:

• Manage a team of accounting staff (from purchase ledger to qualified level)
• Schedule, supervise and review work of the team to ensure appropriate standards are met
• Measure and improve efficiencies
• Ensure effective controls are in place to ensure compliance with Tax and Accounting policies and procedures
• Understand and enable the team to prepare accurate management accounts, adding value wherever possible
• Ensure client deadlines & expectations are met or exceeded (client focus, managing self and others, goals/results focus)
• High quality service provided to all clients
• Control and monitor performance of the team against set targets and procedures so that client expectations are met or exceeded
• Coach and develop team on an ongoing basis, identifying individual's strengths and development areas
• Conduct appropriate reviews and appraisals of team members
• Hold team meetings and positively contribute to team manager meetings with the aim of enhancing performance of the team
• Identify solutions to any problems that arise and working with others to put these solutions into practice
• Display a good working knowledge of all relevant software packages (e.g. Netsuite, NAV, Sage, Excel, Word, and Outlook)

Main personal and professional qualities:

• Ideally qualified accountant (ACA, ACCA, CIMA) with post qualification experience and strong technical and management skills
• Motivated to provide the highest quality service to clients through effective management of the team
• Excellent communication skills, both written and verbal with an ability to liaise with people at all levels
• Excellent organisational skills with the ability to prioritise effectively for self and other members of the team
• Excellent time management skills and the ability to meet deadlines
• Strong people management skills
• Strong client relationship building skills, including the ability to identify new service opportunities
• Good presentation and client meeting skills
• Strong IT skills, experienced in computerised accounts production and intermediate/advanced Microsoft Excel skills