Product Manager

Yorkshire and the Humber
22 Jul 2021
19 Aug 2021
Contract Type
Full Time
The product manager will be vital to our success and drive future growth. In this role you will provide leadership in the management and development of products. You will be empowered to develop the strategy and vision for product roadmaps, establish collaborative relationships with external and internal stakeholders, gathering accurate requirements and evaluating product performance to enhance our mission of providing excellence in service delivery.

Reporting into the Director for Entitlement Services the role's main responsibilities include:

* Working within the NPS Product & Proposition team to define and manage the product roadmap and technical strategy for Entitlement Services

* Understand the current and future needs of our customers, owning and driving feature delivery end-to-end within an Agile development environment.

* Assist in the preparation of new business plans

* Provide a point of contact for internal teams and customers for product enquiries

* Define and agree a suitable release strategy, business case and roadmap with all stakeholders.

* Have an awareness of the product's position within the wider marketplace, carrying out competitive analysis to drive future developments.

* Provide support to sales via up-to-date product content, undertaking internal briefings and supporting responses to tenders

* Attend conferences and other trade events

* Facilitate, manage, attend and present at customer meetings and user groups

* Work closely with other roles within the business including Sales, Project Management, Consultancy, Development and Support to help ensure the products meet the clients' needs and are delivered according to the agreed timescales and quality level.

* This role is a Home-based role but is likely to include travel to our offices in Hartlepool, Wrexham and Hemel Hempstead as well as travel to customer sites