Receptionist / Administration Officer

Chime Social Enterprise
18005.00 GBP Annual
21 Jul 2021
24 Jul 2021
Contract Type
Full Time
Receptionist / Administrative Officer
Exeter, Devon

Are you a motivated and enthusiastic individual looking to kick-start your career? Could you thrive as a Receptionist & Administrative Officer within a healthcare environment? If so, read on.

About Us

We are Chime Social Enterprise, a provider of leading audiology services and a centre of excellence in the South West. As an NHS Audiology Service, we represent the best of NHS hearing services.

As we're a Community Interest Company (CIC), we invest any surplus funds back into our social aims - delivering outstanding solutions to the hearing impaired.

We're now looking for two Receptionist / Administrative Officers to join us at the Royal Devon & Exeter Hospital, at the Heavitree & Wonford sites, for 12 month, maternity cover contracts.

Your Benefits

- Salary of GBP18,005 (pro rata)
- NHS pension
- Excellent learning opportunities

In these entry level positions, you will discover that we are equipped to provide you with the training and support you need to make a success of your role. You will find teams of highly skilled people providing exceptional service to our patients and offering the chance for you to act as the face of our organisation and take the lead in the delivery of outstanding customer service.

What's more, with full-time hours spread across four days, working 8.00am to 6.00pm, you will benefit from one permanent week day off a week.

So, if you are looking for an entry-level position with great training and support and some superb rewards and benefits, this is the role you've been waiting for.

Your Role

As a Receptionist / Administrative Officer, you'll be tasked with providing an efficient reception service for patients for audiology appointments.

Specifically, you will greet patients, handle enquiries, organise bookings, alter appointments and undertake a range of admin duties to support the smooth, harmonious running of the department.

Your role will also involve:

- Helping patients requiring batteries and hearing aid spare parts
- Inputting new referrals onto our database and waiting lists
- Booking and sending appointments
- Responding to phone enquiries and undertaking phone reviews
- Responding to any complaints in a professional, appropriate manner
- Providing cover for colleagues during periods of absence

About You

To be considered as a Receptionist / Administrative Officer, you will need:

- At a minimum, GCSEs in English & Maths at grade A* - C (or equivalent)
- Strong, professional communication skills
- The ability to work as part of a team
- A flexible approach to work

Ideally, you will have experience gained in a reception or front-of-house environment, but this isn't essential.

Other companies may call this role Receptionist & Administrative Officer, Administrator, Receptionist, Secretary, Admin Officer, Front of House Receptionist, Office Administrator, Client Services Administrator, EA, PA, Executive Assistant, or Personal Assistant.

Please note, these are full-time roles working 37.5 hours per week 8am - 6pm over four days. You will also be required to work one Saturday in five, with a day off in lieu the following week.

Webrecruit and Chime Social Enterprise are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are looking to kick-start your career as a Receptionist / Administrative Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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