Operations Manager

21 Jul 2021
18 Aug 2021
Human Resources
Contract Type
Full Time
Operations Manager


PeopleScout are industry leaders in recruitment process outsourcing (RPO), employer branding and communications. We are the world's largest RPO provider, and in the UK we're responsible for hiring thousands of people across a variety of high-profile organisations and global brands.

We're looking for an Operations Manager to join our Recruitment Delivery team in Bristol, where you'll play an essential part in helping all kinds of organisations recruit the right people for all kinds of jobs.

The Role

Focussing on a personal portfolio of both Private and Public sector clients, you'll be responsible for the seamless delivery of a range of volume recruitment campaigns. You'll be accountable for service delivery, in line with the bespoke assessment process, candidate experience and relevant employer brand.

As the operational point of contact for internal and external stakeholders, you'll provide valuable direction, advice and information, discuss candidate pipelines, the selection processes and forthcoming activity, and help to ensure accurate client forecasting and billing. You'll also:

* Develop strong relationships with clients, including hosting site visits

* Be responsible for the line management of colleagues at Team Manager level

* Work closely with our Recruitment Marketing team to ensure that hiring requirements are met

Who we're looking for

We're looking for an accomplished service and people manager who has experience of working across high and low volume campaigns. You'll be results orientated with a dual focus on service delivery for the client whilst maximising operational efficiency. You'll also:

* Be able to work in a proactive, organised way within a fast-paced environment

* Enjoy working as part of a team whilst being a natural leader and influencer

* Have experience managing direct reports

* Be highly resilient and able to adapt to changing client requirements

What's in it for me?

As a PeopleScout employee, you'll enjoy a wide range of company benefits, including:

* 27 days holiday plus 8 bank holidays (pro rata for fixed term contracts, and employees working less than 5 days per week)

* Private medical insurance

* Life assurance

* Our company pension scheme

* Other flexible benefits including dental insurance, cycle to work scheme, interest free season ticket loan and healthcare benefits

* An employee recognition scheme

About us

PeopleScout are the world's largest RPO provider by hires, and in the UK we're responsible for hiring around 6,000 people across a variety of global brands. Our heritage is in the employer brand and recruitment communications industry where we were previously known as TMP Worldwide, but as PeopleScout UK, we have a unique RPO offering with the employer brand the heart of things.

We are an equal opportunities employer and positively encourages applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Next steps / Call to action

If this sounds like you, we would love to hear from you. Click the apply button and start your application today