Technical Sales Support Engineer
A leading manufacturer of Semiconductor Equipment now requires an additional Technical Sales Support Engineer to join their N. Somerset facility.
Now is an exciting time to join our client, where you will be working on interesting and challenging projects. The aim is to support business growth through providing excellent sales processes and customer experiences. As such you will be a key part of the Commercial team responsible for delivering this.
Based on site at their offices, you will provide Technical Sales Support by providing technical information, preparing pre-calculation according to sales/customer specification, ensuring accuracy, timeliness and adherence to paper trail.
You will ensure the technical sales queries and tenders are processed effectively, accurately and owned and managed from start to finish to sales/customer satisfaction and company standard.
Working in collaboration with the Order and Sales Teams, you will ensure timely and accurate responses for quotations and tenders, where necessary, taking a lead in complex bid requirements.
You will manage to successful conclusion all technical queries from sales and internal colleagues. Ensure pre order information is effectively and proactively handed over to post-sales support team.
Qualifications:
Ideally you will hold an HNC/HND or Degree in a relevant Engineering discipline.
Experience:
As the successful Technical Sales Support Engineer, you should have gained experience working in a similar Customer Services / Sales Support or Internal Sales role, working with hi-tech equipment and manufacturing teams.
You should be able to translate the customer orders into manufacturing instructions.
Additional Information:
Candidates MUST be eligible to work and live in the UK. Copies of Passport and Visa will be requested for verification.
Skills: Sales Support, Customer Service, Internal Sales, Manufacturing, Technical Sales
To Apply Direct: Please send CV & Covering Letter to Iona Mulligan
Now is an exciting time to join our client, where you will be working on interesting and challenging projects. The aim is to support business growth through providing excellent sales processes and customer experiences. As such you will be a key part of the Commercial team responsible for delivering this.
Based on site at their offices, you will provide Technical Sales Support by providing technical information, preparing pre-calculation according to sales/customer specification, ensuring accuracy, timeliness and adherence to paper trail.
You will ensure the technical sales queries and tenders are processed effectively, accurately and owned and managed from start to finish to sales/customer satisfaction and company standard.
Working in collaboration with the Order and Sales Teams, you will ensure timely and accurate responses for quotations and tenders, where necessary, taking a lead in complex bid requirements.
You will manage to successful conclusion all technical queries from sales and internal colleagues. Ensure pre order information is effectively and proactively handed over to post-sales support team.
Qualifications:
Ideally you will hold an HNC/HND or Degree in a relevant Engineering discipline.
Experience:
As the successful Technical Sales Support Engineer, you should have gained experience working in a similar Customer Services / Sales Support or Internal Sales role, working with hi-tech equipment and manufacturing teams.
You should be able to translate the customer orders into manufacturing instructions.
Additional Information:
Candidates MUST be eligible to work and live in the UK. Copies of Passport and Visa will be requested for verification.
Skills: Sales Support, Customer Service, Internal Sales, Manufacturing, Technical Sales
To Apply Direct: Please send CV & Covering Letter to Iona Mulligan