Waiter Waitress

17 Jul 2021
14 Aug 2021
Contract Type
Full Time
A lovely hotel based near Thatcham, Berkshire is seeking waiting staff to join their team

As a member of the F&B team, you will be responsible for coordinating customers food and beverage orders with kitchen and bartending staff. Duties will include but will not be limited to

* Taking orders from customers

* Answering questions about menu items, food sensitivities and food substitutions

* Giving customers suggestions for food and drinks and telling them about any special menu items

* Serving non-alcoholic beverages and delivering food and alcoholic beverages to customers

* Communicating with customers to ensure satisfaction and resolve any complaints

* Processing customer payments

* Removing dirty dishes from tables to avoid clutter while customers are eating

* Cleaning tables after customers have finished their meals

The skills required will be

* Effective communication and active listening skills for conversing with guests

* Impeccable customer service skills and social perceptiveness

* Ability to evaluate customer satisfaction and responsiveness

* Oriented toward serving others and helping customers

* Accountability in processing customer payments

* Physical stamina to stand for long periods of time

* Strong time management and organizational skills

Prior experience in the food service industry as well as some knowledge of food service point-of-sale systems used for submitting orders and processing payments will also be required.


* On-site parking


* Greeting and seating customers

* Taking orders for food and drink

* Serving food

* Serving alcohol

* Cleaning and resetting tables with dishes, glasses, and flatware as needed

* Answering phone calls

* Assisting kitchen with plating and garnishing menu items as needed

* Cleaning duties such as stocking, sanitising, sweeping floors, washing dishes, etc.

COVID-19 precaution(s):

* Social distancing guidelines in place

* Sanitisation, disinfection or cleaning procedures in place