Technical Systems Analyst
- Recruiter
- Confidential
- Location
- Sudbury
- Salary
- Competitive
- Posted
- 14 Jul 2021
- Closes
- 11 Aug 2021
- Sectors
- Accountancy
- Contract Type
- Contract
- Hours
- Full Time
Role: Technical Systems Analyst
Location: Sudbury, Suffolk
Duration: 12 months
Shift Pattern: (Apply online only) and (Apply online only) fortnightly
Rate: Up to GBP17 p/hr PAYE - DOE
Position Summary
Duties for this position include, but are not limited to, support and development of the company systems, support and administration of software and hardware, setup and integration of technologies and advising various departments on general technology related items. This position will also serve as a general technical support specialist for all applications along with supporting site during high call volume periods.
Essential Duties and Responsibilities
Include, but are not limited to:
Provide technical (helpdesk) support to system users
Assist with master data daily functions and project works
Keep up to date with new and changing technologies (internal and external)
Advise and help implement new technology
Develop and support methods and technical procedures for the site
Provide troubleshooting solutions for computer or operating systems that affect delivery
Work closely will all other departments for collaborating IT projects
Train staff and stakeholders on technical issues as needed
Provide technical support to projects and contractors as requested
Analyse complex computer systems, identify problems, and develop and implement logical conclusions and effective solutions.
Implement and training of programme applications appropriate to assigned duties and projects
Support demands and service requests according to IT governance strategies, regulations and in accordance with Cyber and Information security policies.
Out of hours works required for maintenance works or project plans
Assist with other duties outlined by the IT BP at Sudbury
Maintain confidentiality of information processed or prepared
Coordinate, research and analyse reports
Proactively seek business opportunities and proposals to IT BP
Stay connected with and utilise company channels such as Teams and Yammer
Qualifications/Experience
5 years' experience in a similar position
Demonstrated success in working with people in establishing change management plans
Strong communication and collaboration skills
Experience or training received in providing technical support
Performs a wide variety of duties and responsibilities with accuracy and speed under pressure of sensitive deadlines
Demonstrate integrity, ingenuity, and inventiveness in the performance of assigned tasks
Ability to adapt to and learn new technologies
Proficient knowledge of database structure with the ability to enter, manipulate and report data
Establish and maintain effective working relationships at all levels
Perform time management and scheduling functions, meet deadlines and priorities.
Must possess positive, professional interpersonal skills.
Technical skills
Installation, operating, maintenance and repair of operating systems, networks, and programmes
Data analysis and reporting
ERP/SQL query data process knowledge
MS Power platform (PowerApps and BI)
MS 365
Windows Operating Systems and controls
Language and communication skills
Ability to compose, read, interpret, and edit complex documents and correspondence
Communicate positively, professionally, and effectively to all stakeholders, both verbally and in writing
Follow details written and verbal instructions
Accurately proofread numerical and text data
Reasoning Abilities
Ability to apply common sense understanding to execute instructions furnished in written, verbal or diagram form
Ability to problem solve
Use logical and creative thought processes to develop solutions according to specifications
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants
Location: Sudbury, Suffolk
Duration: 12 months
Shift Pattern: (Apply online only) and (Apply online only) fortnightly
Rate: Up to GBP17 p/hr PAYE - DOE
Position Summary
Duties for this position include, but are not limited to, support and development of the company systems, support and administration of software and hardware, setup and integration of technologies and advising various departments on general technology related items. This position will also serve as a general technical support specialist for all applications along with supporting site during high call volume periods.
Essential Duties and Responsibilities
Include, but are not limited to:
Provide technical (helpdesk) support to system users
Assist with master data daily functions and project works
Keep up to date with new and changing technologies (internal and external)
Advise and help implement new technology
Develop and support methods and technical procedures for the site
Provide troubleshooting solutions for computer or operating systems that affect delivery
Work closely will all other departments for collaborating IT projects
Train staff and stakeholders on technical issues as needed
Provide technical support to projects and contractors as requested
Analyse complex computer systems, identify problems, and develop and implement logical conclusions and effective solutions.
Implement and training of programme applications appropriate to assigned duties and projects
Support demands and service requests according to IT governance strategies, regulations and in accordance with Cyber and Information security policies.
Out of hours works required for maintenance works or project plans
Assist with other duties outlined by the IT BP at Sudbury
Maintain confidentiality of information processed or prepared
Coordinate, research and analyse reports
Proactively seek business opportunities and proposals to IT BP
Stay connected with and utilise company channels such as Teams and Yammer
Qualifications/Experience
5 years' experience in a similar position
Demonstrated success in working with people in establishing change management plans
Strong communication and collaboration skills
Experience or training received in providing technical support
Performs a wide variety of duties and responsibilities with accuracy and speed under pressure of sensitive deadlines
Demonstrate integrity, ingenuity, and inventiveness in the performance of assigned tasks
Ability to adapt to and learn new technologies
Proficient knowledge of database structure with the ability to enter, manipulate and report data
Establish and maintain effective working relationships at all levels
Perform time management and scheduling functions, meet deadlines and priorities.
Must possess positive, professional interpersonal skills.
Technical skills
Installation, operating, maintenance and repair of operating systems, networks, and programmes
Data analysis and reporting
ERP/SQL query data process knowledge
MS Power platform (PowerApps and BI)
MS 365
Windows Operating Systems and controls
Language and communication skills
Ability to compose, read, interpret, and edit complex documents and correspondence
Communicate positively, professionally, and effectively to all stakeholders, both verbally and in writing
Follow details written and verbal instructions
Accurately proofread numerical and text data
Reasoning Abilities
Ability to apply common sense understanding to execute instructions furnished in written, verbal or diagram form
Ability to problem solve
Use logical and creative thought processes to develop solutions according to specifications
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants