CCTV Business Support Officer

16 Jul 2021
30 Jul 2021
Contract Type
Part Time
Huntingdonshire District Council (HDC) is passionate about providing high quality services to our communities, residents and businesses and this means we need to employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking Local Authority whose residents are at the heart of our decision making.

Cambridge City and Huntingdonshire Council's Shared Service is seeking to find an experienced administrator to assist the CCTV and Out of Hours emergency service team to grow and enhance its operational capabilities. This role is to provide direct administrative support to the shared service between the joint Councils from their busy 24/7 Monitoring Centre based in Huntingdon.

The service provides public safety CCTV monitoring and Out of Hours (OOH) emergency call handling, working closely with our local police partners and other agencies to assist and help make the area safer for our residents, visitors and local businesses.

You will support the Monitoring Centre Manager with business support activities (e.g. customer relations, administrative, clerical, and typing support) and with the provision of financial administration including raising invoices and purchase orders, recharging and income invoicing to clients and contractors, in order to ensure a quality, customer focused support service which is efficient, effective and responsive to the needs of both internal and external customers.

In addition, you will support the Centre Manager, Team Leaders and staff in ensuring compliance with various service level agreements and strict compliance with legislative administrative accreditations requirements to achieve and maintain commercial accreditation status and other standards applicable to services provided.

You will also become proficient in, and administer various database systems, as well as input new or update audit records or client details as required. You will also maintain accuracy of information published on websites or social media and within DPA requirements and create reports and documents for Board and other meetings.

If you have experience of working in a busy office and possess solid Microsoft Office skills, alongside knowledge of financial administration (particularly invoices and purchase orders) and a proactive can do attitude please apply via our website.

Due to the sensitive nature of the service and information and close working with the police and other agencies the postholder will have to take, pass and maintain Cambridge Police vetting for which this will be arranged for the successful applicant and work within a confidential and operational environment.

We want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising) all of which support our ultimate purpose of putting our customers first.

TO APPLY A full job description along with details of how to apply can be downloaded from our website.

Should you have any additional questions regarding submitting an application, please contact us through the details on our website.

Closing date for completed applications is 23rd July 21 and interviews will be held wc 26th July


We are currently working full remotely for the foreseeable future when we anticipate returning to the office on a flexible basis which will still include work from home and flexi time opportunities but candidates should be within commutable distance of our offices in Huntingdon, or able to attend meetings as required if further afield

At HDC we seek to employ candidates from a range of backgrounds in order to bring diversity of thought and make our organisation more innovative. We are seeking candidates who are looking for their next permanent opportunity on a full time, part time or condensed hours basis. We will consider any flexible arrangements and are a supportive employer enabling our staff to work in an environment that produces high standards of work in an employee led environment. We also offer a highly competitive Local Government Pension Scheme and provide an array of services, networks and training to support your health and wellbeing as well as generous holiday entitlement dependent upon length of service.

Equality, diversity and inclusion is at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued; there is equality of opportunity and all areas of the community we serve are represented. We therefore welcome applications from all sections of the community and we offer a range of benefits to encourage a work life balance