Internal Account Manager
- Recruiter
- Confidential
- Location
- Durham
- Salary
- Competitive
- Posted
- 16 Jul 2021
- Closes
- 13 Aug 2021
- Sectors
- Sales, Sales Account Manager
- Contract Type
- Permanent
- Hours
- Full Time
My client is a well-established, manufacturer based in County Durham. With a rich history, they have an impeccable reputation for the quality of service and products they deliver. With sites established across the world, with a strong order book and exciting growth plans for 2021, they are now looking to strengthen their team. An exciting opportunity has arisen for an Internal Account Manager to join their team on a Permanent basis.
This is an exciting time to join an established, passionate team that are constantly striving to improve their capabilities and services for the business.
Main Responsibilities:
As an Internal Account Executive, you will be responsible for supporting the National Account Manager with their client base.
The role:
* Execute customer wishes in a timely manner to ensure best performance.
* Maintaining and monitor the client portfolio alongside the National Account Manager through the range maps, account portfolio and company systems
* Oversee and monitor the implementation of client orders to ensure that all key timescales are met.
* Assist the National Account manager with regular market overviews where required and support in preparation for customer update meetings.
* Oversee the implementation of administrative requirements related to client orders.
* Support of the National Account Manager in providing relevant sales presentations and information.
* Internal ownership with all relevant colleagues to organise the implementation of customer requirements related to New Product Development, Order Progressing, Order book management, promotions and Marketing support where required.
* Completion of all customer required documentation in line with new product development and be the customer contact from product introduction to first order and 3-month sales analysis including technical and quality updates as required from customer.
* Customer Sales analysis and reporting including Sales v Forecast Accuracy Analysis, Promotion success Analysis and On Time Delivery Monitoring
* Ownership of customer specific sample requests on an ad-hoc basis and alongside new product launches
* Ensure all customers are aware of new product launches, working with Marketing to make sure this is implemented in line with the products launch to market. Update the customer with any further amendments as required.
* Mapping the display network in the customer to identify opportunity for improved share of space
* Attend client meetings where required.
The Candidate:
* Highly Experienced in Microsoft Office in particular Excel
* Some Account Management or Supplier Management Experience
* Have knowledge of Data Analysis and presenting findings to customers and internal stakeholders
* Presentation Skills to internal and external customers
* High attention to detail
* A strong communicator who is comfortable working with all levels
* A Willingness to learn new skills
* Positive attitude
What's On Offer:
* Paying up to GBP30,000 per year
* Monday to Thursday 8:30am-5:00pm and Friday 8:30am-4:30pm
* A mixture of working remotely and in the office
* Excellent training
* Genuine career progression
* An opportunity to work
* All IT equipment provided
* Onsite parking
This is an exciting time to join an established, passionate team that are constantly striving to improve their capabilities and services for the business.
Main Responsibilities:
As an Internal Account Executive, you will be responsible for supporting the National Account Manager with their client base.
The role:
* Execute customer wishes in a timely manner to ensure best performance.
* Maintaining and monitor the client portfolio alongside the National Account Manager through the range maps, account portfolio and company systems
* Oversee and monitor the implementation of client orders to ensure that all key timescales are met.
* Assist the National Account manager with regular market overviews where required and support in preparation for customer update meetings.
* Oversee the implementation of administrative requirements related to client orders.
* Support of the National Account Manager in providing relevant sales presentations and information.
* Internal ownership with all relevant colleagues to organise the implementation of customer requirements related to New Product Development, Order Progressing, Order book management, promotions and Marketing support where required.
* Completion of all customer required documentation in line with new product development and be the customer contact from product introduction to first order and 3-month sales analysis including technical and quality updates as required from customer.
* Customer Sales analysis and reporting including Sales v Forecast Accuracy Analysis, Promotion success Analysis and On Time Delivery Monitoring
* Ownership of customer specific sample requests on an ad-hoc basis and alongside new product launches
* Ensure all customers are aware of new product launches, working with Marketing to make sure this is implemented in line with the products launch to market. Update the customer with any further amendments as required.
* Mapping the display network in the customer to identify opportunity for improved share of space
* Attend client meetings where required.
The Candidate:
* Highly Experienced in Microsoft Office in particular Excel
* Some Account Management or Supplier Management Experience
* Have knowledge of Data Analysis and presenting findings to customers and internal stakeholders
* Presentation Skills to internal and external customers
* High attention to detail
* A strong communicator who is comfortable working with all levels
* A Willingness to learn new skills
* Positive attitude
What's On Offer:
* Paying up to GBP30,000 per year
* Monday to Thursday 8:30am-5:00pm and Friday 8:30am-4:30pm
* A mixture of working remotely and in the office
* Excellent training
* Genuine career progression
* An opportunity to work
* All IT equipment provided
* Onsite parking