Assistant Customer Service Manager

Recruiter
Confidential
Location
Skipton
Salary
23000.00 - 23500.00 GBP Annual + Pension
Posted
15 Jul 2021
Closes
12 Aug 2021
Contract Type
Permanent
Hours
Full Time
Tailored Recruitment Consultancy are working with a leading business near Skipton to recruit an Assistant Customer Service Manager.

The successful candidate will be reporting into the Customer Service Manager, you will have responsibility for assisting with the day to day running of an extremely busy department.

The role will require a conscientious, disciplined individual, with a focus for good customer service and experience of leading and managing a team.

Responsibilities

Supervising a small team of customer service agents.

Supporting and leading the team and ensuring that all sales orders are entered onto the system correctly

Dealing with customer queries and complaints

Responsibility for welcoming new customers onboard.

Upskilling staff and training

Ensuring that all staff are supported on a daily basis.

The company offer a superb, friendly working environment.

Pension scheme

Onsite parking