Customer Service Administrator
- Recruiter
- Confidential
- Location
- Nottinghamshire
- Salary
- 20000.00 - 22000.00 GBP Annual
- Posted
- 15 Jul 2021
- Closes
- 12 Aug 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
JR are recruiting for a Customer Service Administrator for an established and friendly business based in Nottingham.
If you are an enthusiastic and driven individual looking for a customer focused role to offer a high level of customer service to new and existing customers, keep reading!
Responsibilities
* Able to support and build on customer relationships - to be the first point of contact for customers and deal with enquiries effectively
* Communicate with customers via email, phone and web-chat
* Liaise with relevant departments to resolve any customer concerns
* Able to report on KPI tracking
* Adhoc administrative tasks
Skills and Qualities
* Enthusiastic and driven
* Confident and willing to learn
* Able to offer a high level of customer service
* Able to communicate confidently and effectively
* Self-motivated
* Strong organisational skills
* Analytically minded, able to review and interpret data
* Good working knowledge and experience using Microsoft Office packages
This is an extremely exciting opportunity to be a part of a small and friendly business in Nottingham. If this sounds like the role for you, please apply now!
JR Recruitment are recruiting this role on behalf of their client
If you are an enthusiastic and driven individual looking for a customer focused role to offer a high level of customer service to new and existing customers, keep reading!
Responsibilities
* Able to support and build on customer relationships - to be the first point of contact for customers and deal with enquiries effectively
* Communicate with customers via email, phone and web-chat
* Liaise with relevant departments to resolve any customer concerns
* Able to report on KPI tracking
* Adhoc administrative tasks
Skills and Qualities
* Enthusiastic and driven
* Confident and willing to learn
* Able to offer a high level of customer service
* Able to communicate confidently and effectively
* Self-motivated
* Strong organisational skills
* Analytically minded, able to review and interpret data
* Good working knowledge and experience using Microsoft Office packages
This is an extremely exciting opportunity to be a part of a small and friendly business in Nottingham. If this sounds like the role for you, please apply now!
JR Recruitment are recruiting this role on behalf of their client