Repairs Planner
- Recruiter
- Confidential
- Location
- Lancashire
- Salary
- 22000.00 - 23000.00 GBP Annual
- Posted
- 15 Jul 2021
- Closes
- 12 Aug 2021
- Sectors
- Surveying & Property
- Contract Type
- Temporary
- Hours
- Full Time
We are currently working with a social housing contractor who is looking for a Repairs Planner to work alongside their property services team.
This is a temporary ongoing contract working within an established scheduling team.
As a Repairs Planner, you will be ensuring that work orders are scheduled through the appointments system, repair works are allocated to trade operatives and ensure all works are carried out with minimal average turnaround time. You will also be liaising with customers to ensure that work is being carried out effectively.
Key Duties will include:
- Customer care - taking direct calls from customers, resolving enquiries at first contact where possible.
- Scheduling appointments and minimising downtime of operational staff.
- Monitoring completion and accuracy of work activities and timesheet information.
- Ensuring systems and processes are in place to keep all relevant records and documentation up to date.
- Assisting operational teams to achieve business targets.
- Assist managers in assessing workload through forecasting and performance measurement to determine priorities.
For this role, it will be essential to have experience in using scheduling software.
This will be an office based role, 39 hours per week
This is a temporary ongoing contract working within an established scheduling team.
As a Repairs Planner, you will be ensuring that work orders are scheduled through the appointments system, repair works are allocated to trade operatives and ensure all works are carried out with minimal average turnaround time. You will also be liaising with customers to ensure that work is being carried out effectively.
Key Duties will include:
- Customer care - taking direct calls from customers, resolving enquiries at first contact where possible.
- Scheduling appointments and minimising downtime of operational staff.
- Monitoring completion and accuracy of work activities and timesheet information.
- Ensuring systems and processes are in place to keep all relevant records and documentation up to date.
- Assisting operational teams to achieve business targets.
- Assist managers in assessing workload through forecasting and performance measurement to determine priorities.
For this role, it will be essential to have experience in using scheduling software.
This will be an office based role, 39 hours per week