Night receptionist

THE ROLEAs Night Receptionist you will be responsible for creating a warm and welcoming first impression for our guests at night. Your tasks will include but will not be limited to:Be accustomed or adaptable to working evening shifts; 4 on; 4 off.To create a warm, welcoming and lasting impression for our guests.To provide a genuine, attentive, and friendly service to our guests in order to reflect the Nobu standards.To answer any questions or queries regarding check in/check out times, room availability, hotel services etc.Thorough knowledge of OPERA and ensure all guest information is captured.Anticipates guest's needs and provide them with a personalised, crafted experience.To demonstrate a positive and proactive approach to work.To be an ambassador for Nobu as well as someone who embodies our values and commitment to our teams.proficiently liaise with all departments on an ongoing basis; close relationship with the rest of the FOH team.EXPERIENCEMinimum 1 year experience in a receptionist or customer service role.Strong command of English.BENEFITS OF JOINING OUR TEAMOpportunities to progress within our hotel and the wider portfolioAccess to a suite of innovative and varied learning and project opportunitiesExciting wellness and volunteering opportunities28 days holiday (including bank holidays) which will increase through length of serviceLife Assurance SchemeCycle to Work SchemeThe opportunity to have a say in the direction of our hotel by joining one of the many committees across the hotel.Discounts off all food and beverageEligibility for tuition or sponsorshipFree meals whilst on dutyRefer a Friend Scheme2 Hotel-wide social events a year including Employee Awards nightDiscounted dry-cleaningDiscounted overnight stays