Service Manager

Recruiter
Confidential
Location
Bedford
Salary
28000.00 - 32000.00 GBP Annual
Posted
15 Jul 2021
Closes
03 Aug 2021
Contract Type
Permanent
Hours
Full Time
Our client is one of the leading quality care providers within the region, providing residential care facilities for adults with physical and neuro disabilities, and mental health.
About the Role
We are looking for a Service Manager to join our client's friendly services based in Bedford.
We are also recruiting for a strong Service Manager with an LD Residential background to lead a team and turnaround Service in Bedford. Paying GBP28K.
Residential care home for up to seven people with learning disabilities.
spectrum disorders - If your best traits are positivity, friendliness and innovation then this job is for you!
Main Duties and Responsibilities
1. Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.
2. Ensure that all staff working within the home receive regular supervision, in accordance with Company Policy.
3. Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate.
4. Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person's needs and aspirations, and is reviewed regularly.
5. Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.
6. Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.
7. Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary.
8. Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary.
9. Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.
10. Work with the Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.
11. Participate, as required, in the formulation of budgets and to monitor expenditure in specific budget headings as required.
12. Ensure that proper record and administrative systems are in place within the home, as required by Company's Policy & Procedures, and Statutory Authorities.
13. Be accountable for the management of the Home's petty cash float and any monies/valuables belonging to service users kept within the home.
14. Participate in the Area's on-call management system as required.
15. Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.
16. Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised.
17. Ensure that good communication networks are maintained within the home, upwards within management structure, and sideways to relevant others.
18. Support the Company's Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be.
19. Ensure that all staff within the Home are aware of, and adhere to, Company's Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required.
20. Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position.
The Successful Candidate for the role will have
Previous experience at management level is essential
The ability to keep calm under pressure
Confidence to work alone and as part of a team
Excellent communication skills
The passion to work with vulnerable Adults
The desire and commitment to achieve high standards of safeguarding
Benefits
We offer Permanent contracts 37.5 hrs per week
Career progression path within the company
Competitive rates of pay
Employee Assistance Helpline
Flexible Additional Holiday Purchase Scheme
DBS check paid by Company prior to starting
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