Product Manager - ISV (Plugins)

14 Jul 2021
11 Aug 2021
Contract Type
Full Time
As Product Manager for ISV (Plugins) you are at the forefront of consumer and merchant choice for payment acceptance. The role requires a strong knowledge of commerce, global market trends and a focus on the ecommerce technology ecosystem. You will be responsible for executing Cybersource's ISV Product strategy;

You will be delivering and supporting integrations to help merchants leverage Cybersource and Visa solutions in the most simplistic and innovative ways across all regions, business areas and strategic initiatives. You will manage the entire product lifecycle for both Internal or 3rd Party Build Projects from strategic design and planning thorough Go-To Market. Success in this role will be measured by the improvements to merchant adoption rates, speed to market, ROI, transaction growth and revenue figures.

You will work with a cross-functional team across different business lines in Visa's Value-Added-Services group based in the UK (Reporting Manager - Reading, UK), with a Global remit.

Tasks may include:

* Leading delivery of the Technology Integration strategy for Cybersource and Visa's Value-Added-Services lines, to support the broad range of merchant and partner use cases

* Contribute to the development of the overall product strategy, roadmap and business plan

* Work closely with other Product owners, Solutions, Marketing, Sales, Customers, Partners and Engineering teams to define and develop detailed product/ business requirements

* Lead and (where applicable) Perform User Acceptance Testing and ensure requirements were understood and implemented as requested

* Ensure products are delivered in line with Visa's quality and security standards. Catalogue, manage and maintain products in line with these standards and processes.

* Evaluate new product opportunities and create proposals for products to enhance and scale the ability to deliver merchant enablement efficiently.

* Influence Cybersource's wider product and technology strategy and direction (roadmap),

* Manage Vendor engagement with internal and external 3rd Party services related to Technology Integrations as well as with the Key Technology Partners in support of the Alliances Team.

* Work with Product Management Leadership and other Product Managers to help define and drive go to market efforts across all existing and new integrations to maximize new Product ROI.

* Evangelize the power of ISV's across the customer facing organisations to ensure consistency of knowledge across the wider business. This includes driving enablement delivery, internal knowledgebase, asset management and working with marketing on message delivery.

* Implement strategy for the development and distribution for Technology Platform driven enablement services for key external partners such as Banks, Resellers, and Development ecosystems.

* Actively prioritize product back-log , pre planning, prioritization and user story mapping sessions

* Be comfortable to own, manage and report on portfolio of projects at any one time confidently.

* UK Based with global travel requirements

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