Senior Customer Service Advisor

Recruiter
Confidential
Location
Lancing
Salary
23000.00 - 25000.00 GBP Annual
Posted
13 Jul 2021
Closes
10 Aug 2021
Contract Type
Permanent
Hours
Full Time
We are looking for a Customer Support Specialist to join a well-established company in the Lancing area.

The Customer Support Specialist role is a vital part of the customer support team to support and drive the measurable improvements in the customer experience.

The role offers GBP25,000 plus great benefits and is working Monday to Friday 8.30am-5pm.

You will:

* Support the Customer Support Manager in the development and motivation of the team with the intention of continually delivering the best customer experience possible

* Work closely with the Field based Commercial Team in developing and optimising new revenue opportunities

* Deliver and mentor the support team to encourage and drive the retention opportunities across the business

It is essential that you have worked in a Customer Service/Support role previously and this is a fantastic opportunity for someone who is looking for that next step to take on additional responsibilities and play a pivotal role in developing and mentoring the Customer Support Executives.

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