Continuous Improvement Officer

Recruiter
Confidential
Location
Exeter
Salary
Competitive
Posted
13 Jul 2021
Closes
10 Aug 2021
Contract Type
Permanent
Hours
Full Time
Job Shop Recruitment has a great opportunity for a Continuous Improvement Officer to join a prestigious client of ours based in Exeter.

Reporting to the Lean Director, you will be responsible and accountable for rectifying areas of operational waste within the organisation. You will be expected to deliver on strategic targets coaching, training and assessing others working across departmental boundaries leading multi-functional teams through process improvement projects. Working with the relevant departments to develop, set the pace and implement business transformational change and continuous improvement strategy with sensitivity towards the organisational structure, commercial approach, culture, people and processes.

Main Duties to Include

Strategy and Development

Contribute to the creation and implementation of best practice operational processes and procedures to aid and improve organisation performance.

Contribute to new business initiatives and projects and review and communicate the impact on Lean activities

General and Task Management

Develop a robust culture for waste reduction and process improvements

Implement and support cultural change across the organisation and drive business improvement ?? Lead Kaizen events to methodically action business improvements

Develop, deliver and support delivery of business improvement change initiatives.

Develop and contribute towards improvement standards in line with best practice

Provide expertise, professional advice and guidance to the business in business improvement, drawing from proven industry practice and methodologies

Report on progress of projects, understanding the risks, dependencies, budgets, resourcing, issues, critical milestones and forthcoming pipeline, and actions necessary to ensure success

Define, develop and publish business improvement process documentation to reflect best practice

Attend various meetings and action/communicate instructions

Produce written reports and make presentations

Undertake continuous training and development

Perform root cause analysis and resolve problems

Identify business improvement opportunities within the organisation

Relationship Management

Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance

Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the Lean strategy

Liaise and communicate with other departments, customers, suppliers and other service providers

Ensure an effective interface with other departmental staff is maintained

Self-Management

Support, comply and ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures

Proactively contribute to creating a good team atmosphere

Anticipate and overcome obstacles

Makes useful links to arrive at insightful plans and solutions

Embraces personal challenge Confident, rounded thinking Is Self-aware Is resilient, optimistic and open to change

Have a collaborative approach to others

A self-starter, motivated and able to positively motivate others

Focused and target driven with a positive, can-do attitude

Skills and Attributes

Excellent written, verbal and presentation skills

Excellent organisational and follow-up skills

Competent in problem solving, team building, planning and decision making

Commercially and financially aware

High degree of computer literacy, particularly able to use Microsoft 365 tools including Outlook, PowerPoint, Project, Visio, and other communications software such a MS Teams

Proven stakeholder management and communication skills

Leadership skills required to modernise the service, including visioning, creation of high-performance teams

Strong financial management abilities

Excellent interpersonal skills and ability to communicate with a variety of stakeholders and employees at all levels

Qualifications and Experience Levels:

Relevant experience in Lean, Continuous Improvement or Waste Reduction methods

Black Belt in Six Sigma or equivalent qualification advantageous

Background in process improvement

Background in project management