Resource Planning Manager
- Recruiter
- Confidential
- Location
- Cambridgeshire
- Salary
- Competitive
- Posted
- 06 Jul 2021
- Closes
- 03 Aug 2021
- Sectors
- Construction & Skilled Trades, Planning
- Contract Type
- Permanent
- Hours
- Full Time
Resource Planning Manager
Location: Cambridge, CB2 0AX
Salary: Competitive, DOE
Contract: Full time, Permanent
About the Resource Planning Manager Role:
We're looking for a Resource Planning Manager to join our expanding Customer Operations team at Abcam!
Working collaboratively with the VP of Customer Mission Operations, you will be responsible for initiating and implementing strategies to drive our resource planning model as we continue on our rapid growth journey.
Key responsibilities include;
* Create and define commercial models, business cases and operational metrics to meet and exceed annual commercial objectives
* Lead the creation of global customer operations short term and long-term forecast metrics and data modelling to effectively manage work distribution within budget and opex.
* Work collaboratively with FBP to agree and revise the budget in line with performance and demand
* Define global resource requirements for annual budget process and 1-5 yr planning
* Partner with other functions such as Marketing, Product development, Tech to augment CX and Customer Value using insight from data analysis and research.
* Act as SME for Customer Data for Senior Stakeholders and Customer Mission Operations SLT
* Provide thought leadership for new and innovative ways to analyze and optimize data insights
* Understand and apply the business data standards to data model design and business needs
About You
* Experience within a Resource Planning position, ideally within a global, customer centric organisation
* Customer focused approach, with customer satisfaction being a core driver
* Proven track record of conducting technical, yet easily digestible analyses that drive strategic decisions & initiatives
* Strong Stakeholder management skills, with the ability to listen, engage and influence
* Proficient in using inhouse Oracle Service and Sales cloud: analytics & reports modules and the following;
* Experience using various platforms such as Tableau, Erlang C/Resource Planning systems/tools, Excel, Access
* Experience using BI reporting tools and databases, including data ingestion, SQL competence and database design
* Possess strong communication and presentation skills - passionate about storytelling via data
We are incredibly proud to be recognised as the '3rd Best Place to Work in the UK in 2021', as per Glassdoor's Employees' Choice Award.
Our culture is driven by our dedicated, agile and audacious community of professionals who are driven by a combined purpose and sense of belonging.
Inclusion & Diversity
Abcam is an Equal Opportunity Employer and makes all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.
If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today, forwarding an up to date copy of your CV for consideration in the first instance.
No agencies please
Location: Cambridge, CB2 0AX
Salary: Competitive, DOE
Contract: Full time, Permanent
About the Resource Planning Manager Role:
We're looking for a Resource Planning Manager to join our expanding Customer Operations team at Abcam!
Working collaboratively with the VP of Customer Mission Operations, you will be responsible for initiating and implementing strategies to drive our resource planning model as we continue on our rapid growth journey.
Key responsibilities include;
* Create and define commercial models, business cases and operational metrics to meet and exceed annual commercial objectives
* Lead the creation of global customer operations short term and long-term forecast metrics and data modelling to effectively manage work distribution within budget and opex.
* Work collaboratively with FBP to agree and revise the budget in line with performance and demand
* Define global resource requirements for annual budget process and 1-5 yr planning
* Partner with other functions such as Marketing, Product development, Tech to augment CX and Customer Value using insight from data analysis and research.
* Act as SME for Customer Data for Senior Stakeholders and Customer Mission Operations SLT
* Provide thought leadership for new and innovative ways to analyze and optimize data insights
* Understand and apply the business data standards to data model design and business needs
About You
* Experience within a Resource Planning position, ideally within a global, customer centric organisation
* Customer focused approach, with customer satisfaction being a core driver
* Proven track record of conducting technical, yet easily digestible analyses that drive strategic decisions & initiatives
* Strong Stakeholder management skills, with the ability to listen, engage and influence
* Proficient in using inhouse Oracle Service and Sales cloud: analytics & reports modules and the following;
* Experience using various platforms such as Tableau, Erlang C/Resource Planning systems/tools, Excel, Access
* Experience using BI reporting tools and databases, including data ingestion, SQL competence and database design
* Possess strong communication and presentation skills - passionate about storytelling via data
We are incredibly proud to be recognised as the '3rd Best Place to Work in the UK in 2021', as per Glassdoor's Employees' Choice Award.
Our culture is driven by our dedicated, agile and audacious community of professionals who are driven by a combined purpose and sense of belonging.
Inclusion & Diversity
Abcam is an Equal Opportunity Employer and makes all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.
If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today, forwarding an up to date copy of your CV for consideration in the first instance.
No agencies please