Call Centre Administrator

Recruiter
Confidential
Location
Wellington
Salary
Competitive
Posted
06 Jul 2021
Closes
03 Aug 2021
Contract Type
Temporary
Hours
Full Time
Call Centre Administrator

Job Type: Temporary

Sector: Healthcare

Base: Hospital

Duration: This is expected to be for 4 weeks and likely to be longer

Location: Telford

Remote Working: No this is call centre based

Pay Rates: GBP10.00 paye including holiday per hour

Working days and hours: Monday to Friday, 9am to 4pm

Job Summary

* The successful candidate must have IT familiarity and confidence due to deal with PDF files

* Dealing with a high volume of inbound calls on a daily basis

* Dealing with inbound calls from patients to book blood tests and potential other tests

* Completing PDF files with private and confidential patient information to book blood tests

* Locating PDF files on the system to check information

* Book patient tests

* Calling patients to confirm tests of have booked

* Update booking system with information and appointments

* All general call centre and administration work as specified by management and colleagues