Facilities Account Manager
- Recruiter
- Confidential
- Location
- Cardiff
- Salary
- 40000.00 - 45000.00 GBP Annual + car allowance and bonus
- Posted
- 12 Jul 2021
- Closes
- 09 Aug 2021
- Sectors
- Sales, Sales Account Manager
- Contract Type
- Permanent
- Hours
- Full Time
Account Manager
We have an exciting opportunity for a Facilities Account Manager to work on a PFI Facilities Management contract in Cardiff.
As Account Manager, you will be reporting to the Senior Account Manager, coordinating all resources and stakeholders to deliver a high level of service to clients with maximum efficiency in a safe, sustainable and collaborative manner.
* Facilities Account Manager
* Cardiff
* GBP40000 - GBP45000 plus car allowance plus bonus
* PFI Contract
* Full time, Permanent role
Duties Of the Role
* To manage the client service delivery across the 2 locations, ensuring all available resources work in a collaborative manner.
* To be accountable for the financial performance of the contract
* To develop meaningful and sustainable relationships with the Client and related Client organisation and facilitate business growth as a consequence.
* To liaise with Business Development to produce proposals for any bids and opportunities that exist within the Client organisation
* To ensure Service stream and operational personnel manage their contracts to the Service Level Agreements
* To agree targets for the operational teams to improve service delivery standards and efficiency
* To monitor and develop direct reports through training and regular reviews, as well as to deliver training and corporate briefings
* To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
* To review the monthly audit checks demonstrating legislative compliance within scope of Service Delivery streams with the operational personnel and escalate to the Regional Account Manager
* To work with the operational team in planning, implementing and monitoring the standards of all works relating delivering a TFM service to our customers
Qualifications
* Strong experience within a Facilities Management environment - whether that be TFM, Hard Services or Soft Services
* Experience managing a P&L of c. GBP40mil
* PFI experience is highly desirable
* Excellent interpersonal skills and customer focussed values
* Capable of prioritising a complex and demanding workload
We have an exciting opportunity for a Facilities Account Manager to work on a PFI Facilities Management contract in Cardiff.
As Account Manager, you will be reporting to the Senior Account Manager, coordinating all resources and stakeholders to deliver a high level of service to clients with maximum efficiency in a safe, sustainable and collaborative manner.
* Facilities Account Manager
* Cardiff
* GBP40000 - GBP45000 plus car allowance plus bonus
* PFI Contract
* Full time, Permanent role
Duties Of the Role
* To manage the client service delivery across the 2 locations, ensuring all available resources work in a collaborative manner.
* To be accountable for the financial performance of the contract
* To develop meaningful and sustainable relationships with the Client and related Client organisation and facilitate business growth as a consequence.
* To liaise with Business Development to produce proposals for any bids and opportunities that exist within the Client organisation
* To ensure Service stream and operational personnel manage their contracts to the Service Level Agreements
* To agree targets for the operational teams to improve service delivery standards and efficiency
* To monitor and develop direct reports through training and regular reviews, as well as to deliver training and corporate briefings
* To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
* To review the monthly audit checks demonstrating legislative compliance within scope of Service Delivery streams with the operational personnel and escalate to the Regional Account Manager
* To work with the operational team in planning, implementing and monitoring the standards of all works relating delivering a TFM service to our customers
Qualifications
* Strong experience within a Facilities Management environment - whether that be TFM, Hard Services or Soft Services
* Experience managing a P&L of c. GBP40mil
* PFI experience is highly desirable
* Excellent interpersonal skills and customer focussed values
* Capable of prioritising a complex and demanding workload