Business Operations Co-ordinator
Commercial Planning & Operations Function - Sales Operations
Business Operations Coordinator - FTC
Ashford
Your local pub, your favourite restaurant, your children's schools all have one thing in common - Brakes. There are a lot of hungry mouths to feed out there and every day we deliver 1.5 million products from our fleet of 2000 trucks to thousands of restaurants, pubs, hotels, schools, hospitals and care homes in every corner of the UK. Our customers count on us for exceptional food and service, and as our response to Covid-19 proved, our 6,000-strong workforce is dedicated and proud to play their part in feeding the nation
Role Purpose Statement
We are currently seeking to recruit a Business Operations Co-ordinator to join our highly dedicated Business Operations team in Ashford. You will effectively bridge the gap between the sales team, customers, Finance and several other areas within a large-scale and diverse company. Looking after a portfolio of large & small customers, the main areas of support are pricing maintenance, reporting and managing customer facing buying lists plus assisting in delivering Adhoc information to support a wide range of projects and improvement initiatives across the department and for the sales team and/or customer.
A highly professional self-starter, you will already be accustomed to working within a fast-paced environment where the delivery of excellence in service is paramount.
Pro-active and strongly self-motivated, you will be highly IT literate, customer-focused, commercially astute and confident in your approach with both internal and external partners alike.
Key Accountabilities & Responsibilities
Develop and maintain strong relationships, at Sector Manager level & with a portfolio of customers
Attend customer and business meetings/calls
Be a primary point of contact on customer and business queries
Regularly engage with Sector Managers to discuss actions in support of both business and customer activities
Work pro-actively to improve the customer experience
Produce regular sales, product, pricing and delivery reports
Maintain Pricing, Buying Lists, Product Substitutions & Discounts in line with requests by Sector Manager/customer/supply chain and through bulletins/regular cleansing
Alignment of internal buying lists with customers/3rd party ordering systems
Identifying & correct IMS issues for ESI customers
Update promotional pricing activity
Order and organise sales and promotional samples
Provide buddy cover when required
Work with Sector Manager to set up nominated lines
Assisting with product recalls, collating allergen information & customer allocations Knowledge, Skills & Experience
Highly IT literate - MS Office (Excel)
Experience working in a fast moving, pressurised team environment
Commercial awareness
Customer focused
Good team player
Effective communicator
Able to prioritise workloads and work well under pressure
Attention to detail
You:
You'll live and breathe Customer First, with an innovative and agile approach to identify new ideas and methods. You'll enjoy working collaboratively with a dedicated focus on driving results. You will be resilient - accepting and learning from mistakes and building future solutions. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do.
What you'll get:
A competitive salary
Huge discount on all sorts of lovely food and award-winning products
Generous holiday allowance, with option to purchase more
Recognition awards and Incentives
Pension
Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility
And much more....
There's a lot on offer, so what are you waiting for?
Bring your whole self to work. #BelongAtBrakes
At Brakes we're passionate about creating an inclusive workplace that celebrates and values diversity. We don't want you to 'fit' our culture, we want you to help define it.
All job applicants will receive equal treatment regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
FEED YOUR AMBITION. DELIVER YOUR FUTURE
Business Operations Coordinator - FTC
Ashford
Your local pub, your favourite restaurant, your children's schools all have one thing in common - Brakes. There are a lot of hungry mouths to feed out there and every day we deliver 1.5 million products from our fleet of 2000 trucks to thousands of restaurants, pubs, hotels, schools, hospitals and care homes in every corner of the UK. Our customers count on us for exceptional food and service, and as our response to Covid-19 proved, our 6,000-strong workforce is dedicated and proud to play their part in feeding the nation
Role Purpose Statement
We are currently seeking to recruit a Business Operations Co-ordinator to join our highly dedicated Business Operations team in Ashford. You will effectively bridge the gap between the sales team, customers, Finance and several other areas within a large-scale and diverse company. Looking after a portfolio of large & small customers, the main areas of support are pricing maintenance, reporting and managing customer facing buying lists plus assisting in delivering Adhoc information to support a wide range of projects and improvement initiatives across the department and for the sales team and/or customer.
A highly professional self-starter, you will already be accustomed to working within a fast-paced environment where the delivery of excellence in service is paramount.
Pro-active and strongly self-motivated, you will be highly IT literate, customer-focused, commercially astute and confident in your approach with both internal and external partners alike.
Key Accountabilities & Responsibilities
Develop and maintain strong relationships, at Sector Manager level & with a portfolio of customers
Attend customer and business meetings/calls
Be a primary point of contact on customer and business queries
Regularly engage with Sector Managers to discuss actions in support of both business and customer activities
Work pro-actively to improve the customer experience
Produce regular sales, product, pricing and delivery reports
Maintain Pricing, Buying Lists, Product Substitutions & Discounts in line with requests by Sector Manager/customer/supply chain and through bulletins/regular cleansing
Alignment of internal buying lists with customers/3rd party ordering systems
Identifying & correct IMS issues for ESI customers
Update promotional pricing activity
Order and organise sales and promotional samples
Provide buddy cover when required
Work with Sector Manager to set up nominated lines
Assisting with product recalls, collating allergen information & customer allocations Knowledge, Skills & Experience
Highly IT literate - MS Office (Excel)
Experience working in a fast moving, pressurised team environment
Commercial awareness
Customer focused
Good team player
Effective communicator
Able to prioritise workloads and work well under pressure
Attention to detail
You:
You'll live and breathe Customer First, with an innovative and agile approach to identify new ideas and methods. You'll enjoy working collaboratively with a dedicated focus on driving results. You will be resilient - accepting and learning from mistakes and building future solutions. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do.
What you'll get:
A competitive salary
Huge discount on all sorts of lovely food and award-winning products
Generous holiday allowance, with option to purchase more
Recognition awards and Incentives
Pension
Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility
And much more....
There's a lot on offer, so what are you waiting for?
Bring your whole self to work. #BelongAtBrakes
At Brakes we're passionate about creating an inclusive workplace that celebrates and values diversity. We don't want you to 'fit' our culture, we want you to help define it.
All job applicants will receive equal treatment regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
FEED YOUR AMBITION. DELIVER YOUR FUTURE