Communications and Engagement Assistant
- Recruiter
- Confidential
- Location
- Lincoln
- Salary
- 11.30 - 12.00 GBP Hourly
- Posted
- 09 Jul 2021
- Closes
- 06 Aug 2021
- Sectors
- Marketing, PR & Advertising
- Contract Type
- Temporary
- Hours
- Full Time
Communications and Engagement Assistant
Working across the Lincolnshire NHS system, the post holder will be highly motivated and enthusiastic and will support the Director of Communications and Engagement and the wider system team. Working with colleagues you will have responsibility to support the development, co-ordination and delivery of the communications and engagement program including public consultation.
Location: Lincoln, with travel around county
Temporary: Expected to last 6 months with possible extension
Hours per week: 37.5 hours per week
Salary: GBP12per hour (Umbrella) or GBP11.30per hour (PAYE inclusive of holiday)
Minimum qualifications, knowledge, training and experience required for the post
* Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
* Significant communications and engagement experience including the delivery of presentations and analysis of feedback.
* Managing and co-ordinating engagement events with a high attention to detail.
* Demonstrable experience in dealing with the public, sensitive and confidential information.
* Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.
* Knowledge of Public Sector issues
GENERAL DUTIES
* Event planning and co-ordination with a high attention to detail, including venue booking, exhibitor liaison, promotion and providing support at the event. This will include engagement and consultation events.
* Take a proactive role in the development and use of social media, producing and publishing copy to ensure clear layout and appropriate use of branding.
* Lead on the monitoring and moderating of comments on social media, working with communications and engagement colleagues to provide responses or seek advice. Escalate any issues to the Strategic Lead for Communications and Engagement in a timely manner
* Coordinate the preparation of newsletters, e-bulletins and website content, media releases, including sourcing articles of interest, preparing and editing copy to ensure clear layout of content and appropriate use of branding. Proof read and liaise with designers and printers to develop final printed copy and ensure appropriate distribution once complete
* Assist in the procurement of professional photography, video production, animation, design and print.
* Assist with the design and print of patient, public and staff information, including editing copy to improve readability, ensuring compliance with NHS Identity and other relevant guidelines.
* Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely and secure manner
* Collate and present feedback and information from public events, including media sources, to provide a comprehensive audit trail, ability to analyse patient and public feedback
* Inputting, monitoring and checking data, required for finite and ongoing projects within the teams.
* Working with team members in the collation and presentation of information for performance reporting on relevant team projects
* Working with other administrators across the system to provide an effective network of communication and engagement, including dealing with visitors and being flexible to cover other administrators' general duties.
* Providing guidance and advice on relevant policies and procedures.
* Other administration duties as required. For example arranging meetings, placing orders, travel arrangements, distribution of communications and engagement materials, handling telephone calls, maintaining diaries and calendars.
* May be required to work out of core office hours to attend or assist with evening or weekend meetings and events.
* Daily management and updates to NHS social media accounts.
* Management of communications and engagement databases, record keeping and information sources for system wide dissemination
Working across the Lincolnshire NHS system, the post holder will be highly motivated and enthusiastic and will support the Director of Communications and Engagement and the wider system team. Working with colleagues you will have responsibility to support the development, co-ordination and delivery of the communications and engagement program including public consultation.
Location: Lincoln, with travel around county
Temporary: Expected to last 6 months with possible extension
Hours per week: 37.5 hours per week
Salary: GBP12per hour (Umbrella) or GBP11.30per hour (PAYE inclusive of holiday)
Minimum qualifications, knowledge, training and experience required for the post
* Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
* Significant communications and engagement experience including the delivery of presentations and analysis of feedback.
* Managing and co-ordinating engagement events with a high attention to detail.
* Demonstrable experience in dealing with the public, sensitive and confidential information.
* Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.
* Knowledge of Public Sector issues
GENERAL DUTIES
* Event planning and co-ordination with a high attention to detail, including venue booking, exhibitor liaison, promotion and providing support at the event. This will include engagement and consultation events.
* Take a proactive role in the development and use of social media, producing and publishing copy to ensure clear layout and appropriate use of branding.
* Lead on the monitoring and moderating of comments on social media, working with communications and engagement colleagues to provide responses or seek advice. Escalate any issues to the Strategic Lead for Communications and Engagement in a timely manner
* Coordinate the preparation of newsletters, e-bulletins and website content, media releases, including sourcing articles of interest, preparing and editing copy to ensure clear layout of content and appropriate use of branding. Proof read and liaise with designers and printers to develop final printed copy and ensure appropriate distribution once complete
* Assist in the procurement of professional photography, video production, animation, design and print.
* Assist with the design and print of patient, public and staff information, including editing copy to improve readability, ensuring compliance with NHS Identity and other relevant guidelines.
* Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely and secure manner
* Collate and present feedback and information from public events, including media sources, to provide a comprehensive audit trail, ability to analyse patient and public feedback
* Inputting, monitoring and checking data, required for finite and ongoing projects within the teams.
* Working with team members in the collation and presentation of information for performance reporting on relevant team projects
* Working with other administrators across the system to provide an effective network of communication and engagement, including dealing with visitors and being flexible to cover other administrators' general duties.
* Providing guidance and advice on relevant policies and procedures.
* Other administration duties as required. For example arranging meetings, placing orders, travel arrangements, distribution of communications and engagement materials, handling telephone calls, maintaining diaries and calendars.
* May be required to work out of core office hours to attend or assist with evening or weekend meetings and events.
* Daily management and updates to NHS social media accounts.
* Management of communications and engagement databases, record keeping and information sources for system wide dissemination