Senior Manager - Procurement Operations
- Recruiter
- Confidential
- Location
- Greater London
- Salary
- Competitive
- Posted
- 09 Jul 2021
- Closes
- 06 Aug 2021
- Sectors
- Procurement
- Contract Type
- Permanent
- Hours
- Full Time
JOB OVERVIEW
IFS is at the end of a 3-year transformation program which included the acquisition of four companies in 18 months and the implementation of IFSBiz (v10) as a global solution across all 27 countries. We will shortly embark on the next phase of this transformation with additional acquisitions and the migration to IFS Cloud in early 2022.
Supporting Procurement Operations globally, the incumbent shall manage IFS's Procurement Service Centre in Sri Lanka (PSC) and the global procure-to-pay (P2P) activities across all 27+ IFS entities.
PRINCIPAL ACCOUNTABILITIES
Operations Management
* Manage the day to day functionality of IFS THOR ERP Purchasing processes, including the efficient transacting of PO's, PO approvals, Goods Receipt, 3-way invoice mapping and all exceptions therein
* Manage all masterdata inputs, maintenance, archiving and purging of aged transactions for the onward optimisation of the IFS THOR environment
* Oversee all Procurement and Travel portals, including the collation and upload of content, on IFS portals: MyIFS, My Workplace, ServiceNow, Pagero e-Invoicing portal, and the IFS Supplier page
* Oversee the Procurement environment on ServiceNow including: the efficient processing of incidents by the PSC, escalation management, content of ServiceNow incident forms, related workflows and monthly reports
* Manage the blueprinting, development and implementation of IFS' SRM and contracts database solution
* Contact point for all escalated operational issues and ensures their resolution
* Assist the Vice President, Global Procurement and key stakeholders to develop, refine and convey P2P policies and processes and you will be responsible to produce training materials and deliver these to internal constituents and stakeholders accordingly.
Performance Management / Continuous Improvement
* Ensure quality of service delivery against defined service levels set by the EVP Global Procurement
* Manage the Procurement Service Centre (one manager and a team of 5 direct reports) and collaborate with Regional Procurement Managers to monitor supplier performance against service levels
* Monitors the key partner suppliers to ensure continuous improvement initiatives are implemented in accordance with agreed SOW
* Manage the request, testing and production release of any functional or process changes/transformation activities in accordance with IFS Corporate Services sprint demand management.
* Act as the Global Process Lead on all company acquisitions or mergers and for any IFS THOR upgrade activities
* Work in close collaboration with the Global Controllership and a defined team of Procurement Superusers for continuous process and system improvements.
Governance and Reporting
* Develop and manage operational reports to assist and inform spend management, policy compliance, category management, savings delivery, supplier management and risk management.
* Organising, attending and facilitating as needed operational reviews
* Managing the reporting suite ensuring accuracy and timeliness of delivery and working with the stakeholders, internal audit, and suppliers as needed to update and improve internal operations and/or supplier performance
IFS is at the end of a 3-year transformation program which included the acquisition of four companies in 18 months and the implementation of IFSBiz (v10) as a global solution across all 27 countries. We will shortly embark on the next phase of this transformation with additional acquisitions and the migration to IFS Cloud in early 2022.
Supporting Procurement Operations globally, the incumbent shall manage IFS's Procurement Service Centre in Sri Lanka (PSC) and the global procure-to-pay (P2P) activities across all 27+ IFS entities.
PRINCIPAL ACCOUNTABILITIES
Operations Management
* Manage the day to day functionality of IFS THOR ERP Purchasing processes, including the efficient transacting of PO's, PO approvals, Goods Receipt, 3-way invoice mapping and all exceptions therein
* Manage all masterdata inputs, maintenance, archiving and purging of aged transactions for the onward optimisation of the IFS THOR environment
* Oversee all Procurement and Travel portals, including the collation and upload of content, on IFS portals: MyIFS, My Workplace, ServiceNow, Pagero e-Invoicing portal, and the IFS Supplier page
* Oversee the Procurement environment on ServiceNow including: the efficient processing of incidents by the PSC, escalation management, content of ServiceNow incident forms, related workflows and monthly reports
* Manage the blueprinting, development and implementation of IFS' SRM and contracts database solution
* Contact point for all escalated operational issues and ensures their resolution
* Assist the Vice President, Global Procurement and key stakeholders to develop, refine and convey P2P policies and processes and you will be responsible to produce training materials and deliver these to internal constituents and stakeholders accordingly.
Performance Management / Continuous Improvement
* Ensure quality of service delivery against defined service levels set by the EVP Global Procurement
* Manage the Procurement Service Centre (one manager and a team of 5 direct reports) and collaborate with Regional Procurement Managers to monitor supplier performance against service levels
* Monitors the key partner suppliers to ensure continuous improvement initiatives are implemented in accordance with agreed SOW
* Manage the request, testing and production release of any functional or process changes/transformation activities in accordance with IFS Corporate Services sprint demand management.
* Act as the Global Process Lead on all company acquisitions or mergers and for any IFS THOR upgrade activities
* Work in close collaboration with the Global Controllership and a defined team of Procurement Superusers for continuous process and system improvements.
Governance and Reporting
* Develop and manage operational reports to assist and inform spend management, policy compliance, category management, savings delivery, supplier management and risk management.
* Organising, attending and facilitating as needed operational reviews
* Managing the reporting suite ensuring accuracy and timeliness of delivery and working with the stakeholders, internal audit, and suppliers as needed to update and improve internal operations and/or supplier performance