Operations Manager – Part time – Visual Impairment Charity in Sutton

Do you have experience of working in a charity ideally with experience of social care / visual impairment? Do you have experience of managing a small team and office? If so we'd love to hear from you.

Role Info:

Operations Manager – Part time – Sutton Visual Impairment Charity
Sutton Office based (with some flexibility for working at home)
£32,000 FTE (£25,600 actual)
Plus 3% employer pension contribution
Annual Leave: 25 days (pro rata at 20 days for this role) plus three bonus days during the Christmas period

Permanent Part Time: 28 Hours Per Week

We are a charity with a bold vision of making an important difference for people living with sight loss and blindness, helping them to live fuller, more independent lives. We are going through an exciting growth phase which means we are now looking for a Services Operations Manager.

This position will manage the charity operations, ensuring the implementation of a suite of new projects and ensure delivery of high-quality service that improves the independence and lifestyle of our beneficiaries.

As the Services Manager, you will lead the day-to-day management of the Sutton Vision office whilst overseeing Sutton Vision operations and implementation of our ‘Community Horizons’ project.

With three direct reports, you will also develop and implement our commitment and processes to Monitoring, Evaluation, Learning and Outcomes (MERL including the Outcome Star© model).

You will be a self-starter, with a passion for delivering innovative, quality services, and have a collaborative style. You will have experience of leading and managing teams, performance management and of effective partnership working.

Location:

This role is based at our office in Robin Hood Lane, Sutton; however, we work flexibly and are open to people working, when the role allows, from home. Working arrangements can be discussed further at the interview stage.

About You:

Essential Experience:

+ Demonstrable experience of managing and motivating staff
+ Experience of delivering improvements to services and implementing change
+ Understanding of MERL practices
+ Experience of monitoring the level and quality of service provision
+ Experience of presenting information in a confident and articulate manner to a range of audiences
+ O365 Outlook, Word, Excel, Powerpoint (and accessibility features)
+ Ability to communicate with a wide range of people effectively, adapting style to suit the audience, and demonstrating empathy where appropriate
+ Ability to manage time effectively and meet often conflicting deadlines
+ Ability to influence a range of stakeholders both internally and externally
+ NVQ or above in business / social studies or substantial equivalence experience in operational roles in the voluntary or social work sectors.

Desirable Experience:

+ Previous work in a sight loss or visual impairment voluntary sector / social work organisation.
+ Understanding of interventions and approaches which can be used to promote independence for blind and partially sighted people
+ Understanding of accessibility

Sounds like a good fit? Apply here for a fast-track path to the Charity Board.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.