Sales Coordinator / Customer Support Executive

Are you ready to join the best? We currently have an exciting opportunity for a dedicated Sales Coordinator/Customer Service Representative ideally with a track record in a B2B environment to join the team based in Widnes. As a $9 billion leader in the chemicals industry we can provide stability and exciting challenges whilst supporting your growth and career ambitions.

Role Info:

Sales Coordinator / Customer Support Executive
Widnes / Home Working
Up to £23,000 DOE
Plus Excellent Company Benefits
Permanent – Full Time – HoAurs of work 9am to 5pm

Who we are:

With over 115,000 customers across 100 countries, we are a leading $9 billion global distributor of speciality consumables, food ingredients and chemicals serving the automotive, pharmaceutical, cosmetic and manufacturing industries.

The Sales Coordinator / Customer Support Executive Opportunity:

We currently have an exciting opportunity for a Sales Coordinator/Customer Service Representative to join our team in Widnes on a full time basis where you will have responsibility for covering a specific customer base.

In this varied and challenging role, you will need to demonstrate excellent communication skills and have a passion for delivering exceptional customer service by dealing effectively with customer queries, being able to build strong customer relationships, handling customer orders and working as a real team player with all functions of the business.

As the primary point of contact for customers you will have the ability to deliver a world-class customer experience whilst setting the foundations for additional commercial sales opportunities.

Key Responsibilities & Tasks:

+ Fully appreciate the requirements of our new and existing customers.
+ Develop relationships with customers, building customer loyalty and trust.
+ Be responsive to new sales opportunities and ensure these are handled efficiently and effectively.
+ Provide excellent customer service and develop profitable sales.
+ Identify where we can add value to the business by developing additional products and volume.
+ Process orders successfully and accurately.

What we are looking for:

+ A dedicated customer service professional with a track-record in a B2B environment ideally with a Sales Admin, Customer Care or Account Management background.
+ It is essential that you have drive and determination and are self-motivated enough to ensure that you succeed in the sales and customer service arena.
+ You will be enthusiastic, a quick thinker and you will possess excellent interpersonal and communication skills.
+ You’ll be numerate and have a reasonable understanding of MS Office packages such as Word and Excel.
+ You’ll be highly organised and will be capable of planning and prioritising your workload efficiently and you will excel when working in a pressured environment.
+ Knowledge of SAP and Salesforce would be advantageous.

What We Offer in Return:

+ 33 days holiday
+ Holiday buy and sell scheme
+ Discretionary bonus scheme
+ Generous pension scheme
+ Death in service benefits
+ Discounted private healthcare
+ Discounts with 1,000+ retailers
+ Employee assistance programme
+ Employee share plan options
+ Cycle to work scheme
+ Learning & development programmes
+ Career progression opportunities
+ Free onsite parking
+ Currently home working

We are a great team of people, a great place to work and offer all the benefits you’d expect from the world’s #1 at what we do. Come and join us in a business with a global focus where your quality can make a real difference!

You may have worked in the following capacities:
Sales Team Assistant, Sales Order Administrator, Account Support, Account Executive, Customer Service, Customer Support.

Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.