Administrator (Supply Chain)

Supply Chain Administrator

GBP19,(Apply online only) - GBP19,500
Pension
24 days holiday plus 8 bank holidays
Life Assurance
Purpose of the role:

To provide comprehensive support to Supply Chain Management and Team Lead in accordance with company policies, procedures, and processes. Help achieve Key Performance Indicators and Service Level Agreement targets of the team.

Key Responsibilities:

Work with a defined number of suppliers across the UK on the successful raising of work orders through to completion
Provide accurate and timely processing of job requests submitted by CSC
Handle incoming emergency jobs and be able to work with suppliers to ensure jobs completed within contractual SLAs
Maintain up to date and accurate records / logs of correspondences and documentation of all work order status
Manage multiple communication channels, emails, telephone, spreadsheets, and meetings
Assist the wider Operational Service Delivery teams with data reporting accuracy
Raise escalations of jobs in jeopardy to line management with solutions-based mitigation
Responsible for managing enquiries inboxes to the required standard meeting all internal and external KPI's and metrics
To operate within contractually set service level agreements, policies, procedures, and targets
Responsible for minimising errors, identifying potential areas of concern and rectifying issues when they arise
Qualifications and Experience:

Experience in using CAFM or other management systems
Ability to work to targets and objectives
Ability to stay calm in a high paced environment
Good interpersonal skills to manage diverse range of service providers, client representatives and stakeholders.
Sound computer skills in Microsoft Office.
Previous working in an FM management - desirable
Technical knowledge within the M&E industry advantageous
If this role is of any interest at all please apply online with your CV or call Jamie or Paul on (phone number removed)