Key Account Manager

Recruiter
Confidential
Location
Alfreton
Salary
24000.00 - 26000.00 GBP Annual + Benefits
Posted
08 Jul 2021
Closes
05 Aug 2021
Contract Type
Permanent
Hours
Full Time
Key Account Manager
Alfreton
cGBP24 - GBP26k + benefits depending on experience

We have an exciting opportunity for an experienced account manager to join our highly successful client.

The role of Key Account Manager will be to -

Lead and manage the partnership of several large Key Accounts - developing and nurturing relationships to maximise on business opportunities.
Review stock availability and interpret production schedules.
Act as point of contact for complaints and escalate issues as appropriate.
Communicate clients' needs effectively.
Manage relationships between different departments in the business to ensure client's needs are met within the agreed SLA's
Liaise with internal teams to address clients' needs.
Act as point of contact for complaints and escalate issues as appropriate.
Ensure both the company and clients adhere to contract terms.
Keep ahead of industry developments and apply best practices to areas of improvement.

The ideal candidate for the role of account manager will ideally have

A minimum of 3 years account management experience with B2B Clients
Ability to reconcile complex accounts and have excellent attention to detail
Enthusiastic about customer success, goal setting and getting tasks completed, with a view of taking on more
Competent in all Microsoft Office products, Exchange, Word, Excel, and PowerPoint
Calm, confident manner to handle potentially uncomfortable conversations / difficult situations
Advanced troubleshooting, complaint resolution management, negotiation and multi-tasking skills
Full UK Driving Licence

Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion.

Thank you for applying with us. TurnerFox Recruitment Team.

Do not miss out send your CV today!!

Key words for this role - Account Manager / Key Account Manager / Client Account Manager / Project Manager / Client Coordinator