Customer Service Administrator - Working from Home
- Recruiter
- Confidential
- Location
- North Lanarkshire
- Salary
- Competitive
- Posted
- 07 Jul 2021
- Closes
- 04 Aug 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service Administrator- Working from Home
Are you an experienced Customer Service Administrator looking for a new exciting role? Do you have a strong willingness to learn and always strive to provide exceptional Customer Service whilst being methodical and having excellent administration skills?
Working on behalf of a world renowned client this role is both telephone and admin based. You will be responsible for processing new contracts which include applications for finance and service plans and you will have a strong customer service focus and a friendly manner at all times.
I am looking to speak with candidates who have excellent computer skills and the ability to multitask and work to deadlines as in this role you will be operating multiple systems at the same time.
You must have a home internet connection of 1MB or above.
Start date is 2nd August and working hours are Mon - Sunday 8am - 8pm (40 hours per week). You are required to be flexible and be able to work shifts during these hours. No holidays are permitted during the initial training and probation period.
Duties and Responsibilities:
Processing of customer finance agreements with speed and accuracy
Achieving set targets whilst maintaining high quality and a strong customer focus
Answering calls and assisting with queries, including setting up finance proposals, activation timescales and confirming what is required for activation of the proposed finance
Understanding FCA and TCF regulations to ensure compliance is adhered toThis could be a fantastic opportunity for you! The benefits for employees include an initial 3 week comprehensive training period, recognition schemes, on-going coaching and development and genuine opportunities to progress and further your career with the company's management programmes, discounts on top retail brands, discounted holidays, flights and hotels and 28 days holiday inclusive of bank holidays.
If you work well within a team and have the qualities and experience required please apply, and I will be in touch shortly to discuss.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Are you an experienced Customer Service Administrator looking for a new exciting role? Do you have a strong willingness to learn and always strive to provide exceptional Customer Service whilst being methodical and having excellent administration skills?
Working on behalf of a world renowned client this role is both telephone and admin based. You will be responsible for processing new contracts which include applications for finance and service plans and you will have a strong customer service focus and a friendly manner at all times.
I am looking to speak with candidates who have excellent computer skills and the ability to multitask and work to deadlines as in this role you will be operating multiple systems at the same time.
You must have a home internet connection of 1MB or above.
Start date is 2nd August and working hours are Mon - Sunday 8am - 8pm (40 hours per week). You are required to be flexible and be able to work shifts during these hours. No holidays are permitted during the initial training and probation period.
Duties and Responsibilities:
Processing of customer finance agreements with speed and accuracy
Achieving set targets whilst maintaining high quality and a strong customer focus
Answering calls and assisting with queries, including setting up finance proposals, activation timescales and confirming what is required for activation of the proposed finance
Understanding FCA and TCF regulations to ensure compliance is adhered toThis could be a fantastic opportunity for you! The benefits for employees include an initial 3 week comprehensive training period, recognition schemes, on-going coaching and development and genuine opportunities to progress and further your career with the company's management programmes, discounts on top retail brands, discounted holidays, flights and hotels and 28 days holiday inclusive of bank holidays.
If you work well within a team and have the qualities and experience required please apply, and I will be in touch shortly to discuss.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age