Night Manager

07 Jul 2021
04 Aug 2021
Contract Type
Full Time
Night Manager

We at AJ Catering staff are looking for a Night Manager

Night Manager will-

* Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards

* Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement

* Night Manager will ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme

* Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities

* Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy

* Represent the senior managers in their absence, taking full responsibility of the hotel Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and team work

* Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices

* Maintain good communication and working relationships with all hotel departments

* Compile adequate handover to Early staff / Duty Manager

* Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes

* Conduct Health and Safety Checks and Night Walks

What are we looking for in a Night Manager ?

* Previous supervisory experience in Front Office within the hotel, leisure or retail sector

* Competent level of IT proficiency

* Excellent leadership and management skills

* Commitment to delivering a high level of customer service

* Ability to work under pressure

* Excellent grooming standards

* Positive attitude and good communication skills

* Flexibility to respond to a variety of work situations

* Ability to work on your own and as part of a team

We are looking for the Night Manager to start soonest.

Please email me your CV direct

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