Computer Guru - IT Support Customer Service

08 Jul 2021
05 Aug 2021
IT, IT Support
Contract Type
Full Time
Computer Guru - IT Support Customer Service
Salary: cca. GBP20,300 p.a. + Benefits
Location: Wakefield area, West Yorkshire
At commutable distance by car from Huddersfield, Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford,Doncaster, Rochdale, M1, M62, West Yorkshire, South Yorkshire
Ref: 362CS
Please visit the French Selection UK website, vacancies section, search job reference 362CS
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
*** Immediate start available after the interview process ***
*** Open to recent graduate too, training will be provided ***
*** You can chose your shift pattern ***
The Company:
Our client is a fast growing company selling their products across Europe.
Main duties:
To provide Customer Support for new and existing clients with orders, deliveries, payments and refund process.
The Role:
- To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market
- To organise, manage and track delivery
- To manage existing accounts
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To deal with IT related problems (mainly hardware related knowledge required)
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries
The Candidate:
Are you an experienced Computer Guru?
We are looking for IT Support Customer Service Team in West Yorkshire. Please apply if you are
- Fluent in English (written and spoken) close to mother tongue standard
- Fluent in one of the following languages: FRENCH or DUTCH or GERMAN or ITALIAN or SPANISH or DANISH or FINNISH
- Excellent telephone manners
- Able to work independently and as part of a team
- IT Literate and numerate
- Able to attend to the office as this role is fully office based from July
also if you have
- IT studies or interest or experience within IT sector
- Good understanding on hardware and computer accessories
- Previous experience in Customer Service (advantageous)
- Ideally a car due to the company's location (no direct transport from Leeds)
The Salary:
cca. GBP20,300 p.a. + Benefits
*** Immediate start available after the interview process ***
*** Open to recent graduate too, training will be provided ***
You can chose your shift pattern:
8.30to5PM (Monday to Saturday with a day off) OR
11.30AM to 8PM (Monday to Friday) OR
10AM to 6.30PM (Monday to Friday on a 12 months rolling contract)
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom