Sales Administrator

Local Job Title: Parts and Service Spares Sales Administrator GBP20k West Brom B70
Department: Parts and Service
Reports to: Parts and Service Manager
SUMMARY
Responsible for pursuing Parts and Service Sales, installation, refurbishments and spares contracts from existing and new customers by promoting and selling the Company's products and services.
Completes assigned activities under the direction of the Parts and Service Team Leader and Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
1. Maintain effective relationships with existing, new and potential clients.
2. Preparing quotations and framework proposals for submission to the customer outlining both commercial and technical aspects of the company's offer.
3. Handle RFQ's from customer for standard and non-standard parts.
4. Interpret customer's requirements and select suitable processes and products from the Company portfolio together with ancillary items.
5. Performs all work in accordance with established safety procedures.
6. Other duties may be assigned as required.
LOCAL DUTIES AND RESPONSIBILITIES include the following;
1. Liaise with internal departments and external suppliers to establish costs and design parameters.
2. Follow up quotation with customer and provide any additional assistance necessary to secure the contract.
3. Extend and develop business relationships to encourage further business from the end user.
4. Establish contacts at all levels within the order chain.
5. Review orders technically and commercially and issue an internal specification of the service being supplied.
6. Provide back-up for the sales department as required.
7. Assist in the project management of all contracts as required.
8. Attend liaison meeting/site visits with existing and new clients which may involve overnight stays away from home.
9. Assist in the production of monthly and annual rolling sales forecasts and reports

Core Office Hours Call Nikki (phone number removed)