07 Jul 2021
04 Aug 2021
Contract Type
Full Time
SMH Group aims to be the UK's leading high-quality supplier to the vehicle fleet market, making sure our customers have their vehicles in the right place, at the right time and in the right condition.

The Role of an Administrator

In this role, you will join our Securities department who manage and control the spare items of a vehicle such as spare keys, mats and also documents such as V5's. The service that we provide to our customers ensures that their vehicles are ready to be remarketed when they reach the end of their lease. It's important to mention that this role see you organising our store of spare items so occasional heavy lifting will be involved.

Main purpose of the job

* Organisation of storage ensuring that the space is maximised effectively.

* Scanning and verifying documents such a V5's

* Checking in deliveries and raising any issues to the department manager

* General administration using the in-house system

* Assisting with ensuring all customer accounts are administered within service levels of the individual contracts meeting both the needs of the customer and business.

* Providing excellent levels of customer service both over the phone and via email

Key Skills, Experience, Industry-specific Requirements, Qualifications and Desired Behaviours:

In order to be successful in this role, you'll need to have excellent admin skills and experience, be a confident team player, be able to communicate effectively and efficiently and work well under pressure. It's important to mention that due to the location of our site, you will need to have access to your own transport.

You must:

* Have effective communication skills

* Have good organisational skills and the ability to prioritise workload

* Be able to build and maintain relationships with other teams within the business and customers.


* 37.5 hours per week, Monday to Friday, 9am-5.30pm

* Salary of GBP18,000.00

* 23 days holiday plus 8 statutory days

* Company pension scheme

* Free onsite parking

* Employee discount schemes such as Perkbox

* Access to preferential rates on vehicle leasing

* Annual leave purchase scheme

* Cycle to Work scheme

* Technology purchase scheme

* Regular reviews, training and 121's to help develop and build your skills

COVID Security

As a key supply chain partner to critical service customers in the transport sector we have maintained full operations at all our sites throughout the pandemic and also all lockdown periods. We have worked extremely hard during these difficult times to maintain stringent measures of Covid security across all of our operations. Supported by our management teams and dedicated SHEQ Manager, our Covid security is reviewed and audited regularly in line with Government guidance including the core message of Hands, Face, Space. Where appropriate we have implemented more stringent measures to reinforce our Covid security. These measures include our recruitment processes and visitors to site, however, should you have any particular concerns or special requirements please raise them with our HR team

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