Administrative Assistant

07 Jul 2021
04 Aug 2021
Contract Type
Full Time
Worcester, Worcestershire
Circa Salary GBP17,190 per annum pro rata
Permanent 35hrs per week

Making sure everything we do runs smoothly.

The role

South Worcestershire Parenting and Community Development plays an important role supporting local families with children aged 0-19. Our skilled workforce work in partnership with other local and national organisations to enable families to achieve positive outcomes. Providing support such as positive parenting courses, & supporting the local community to deliver universal activities to local families.

We have a great opportunity for an Administrative Assistant to join our team.

You will make a difference by:

- Performing varied administrative tasks including photocopying, filing, data input.

- Minute local meetings, producing letters, reports and other documents using Information Technology including email and internet.

- Working collaboratively as part of a team and provide help and support to other team members.

- Booking travel arrangements, accommodation for members of the team, and ensure that they have knowledge of the agreed itinerary and that they are kept up-to-date of appointments and bookings.

- Keeping up-to-date and accurate records of financial transactions.

- Arranging room bookings, ensuring that meeting rooms are set up and maintained.

- Maintaining telephone communication (including switchboard- where appropriate) both in and out of the office ensuring messages are processed and other enquiries dealt with in the appropriate manner.

- Processing incoming and outgoing mail as required.

- Undertaking reception duties, and in so doing to welcome internal and external visitors,

You will need:

- Business Administration S/NVQ Level 2 or equivalent qualifications (or work experience)

- Experience of using computers on a business network running MS Windows and Office applications, email and the Internet.

- Confident communicator with the ability to deliver and manage basic written and oral communication effectively.

- Ability to prioritise tasks according to deadlines and produce accurate .work

- Ability to apply numeracy and literacy skills, to the duties of the post.

- Ability to follow written and verbal instructions and agreed processes, to set standards and timescales.

- Good attention to detail with the ability to learn new processes and demonstrate good practice to others,

- Consistently achieves set deadlines when dealing with specific requests with confidence and accuracy.

The way we work

We work to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. Have a look at our behaviours and values to understand more about the way we work .


We want our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, a comprehensive employer-matched pension scheme and a range of deals and discounts on our dedicated benefits portal. Find out more about our exclusive Action for Children benefits .

For safe and happy childhoods

At Action for Children, we protect and support children and young people, providing practical and emotional care and support, ensuring their voices are heard, and campaigning to bring lasting improvements to their lives. Last year, we helped more than 387,000 children and families across the UK.

For more information, please contact David Simpson on (phone number removed) or email

We are committed to safer recruitment practices to protect our service users; therefore, all applicants are expected to have an understanding of and commitment to safeguarding best-practice.

Action for Children is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce

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