Block Property Manager

25000.00 - 30000.00 GBP Annual
07 Jul 2021
04 Aug 2021
Contract Type
Full Time
We are currently recruiting a Block Property Manager to join our clients site in Sheffield

As one of their Property Managers, your role will be to proactively and professionally manage a portfolio of residential properties, providing an efficient and accurate day to day management service. You will act as the ultimate point of contact for clients and leaseholders, so we are looking for someone that can provide exceptional customer service.

Your responsibilities and duties will include:

* Develop and maintain good working relationships with clients

* Attend and minute board meetings, AGM's, Directors Meetings and resident meetings

* Prepare Service Charge Budgets, including reserve fund calculations within set timeframes

* Manage and authorise expenditure in line with client instructions and company policy

* Carry out site visits at regular intervals in line with management agreements and prepare site inspectionreports in the company's approved format

* Project management of reactive and planned repair and maintenance in accordance with client instructions

* Undertake Section 20 Consultations in accordance with the Landlord & Tenant Act 1985

* Co-ordinate Lease extensions with solicitors at the request of the client

* Review and manage leaseholder requests to undertake alterations, in line with Lease requirements

* Reviewing Leases and ensuring services and any issues are dealt with in full compliance with the Lease

* Maintain strong working relationships with Brokers, contractors, surveyors and create new working arrangements for the benefit of the Company

* Deal promptly with Insurance issues, including claims and renewals

* Assist the Health and Safety Team with the management of statutory compliance issues

* Assist the Property Administrator to ensure that all responses to pre-sale enquiries are complete and accurate and a response is provided within agreed timeframes

* Ensure all properties are managed and adhere to relevant, Health & Safety legislation, and are in line with ARMA regulations

* Keeping up to date with all new and amended regulations and codes of practice relevant to residential block management

* Maintain and monitor regular communication with residents and leaseholders as required

* Ensure the prompt delivery of service charge demands, budgets and accounts via post, e-mail, company portal as appropriate

* Company Secretarial duties where appointed by the client

* Manage a team of assistant property managers and Helpdesk colleagues

* Assist in any other property matters which may arise and deputise for other team members where needed

* Any other duties to assist in the smooth and professional operation of the Property Management Team

The ideal Candidate

* Prior knowledge of Property Management, they will ideally have knowledge of current legislation and be able to "think outside the box"

* Be driven and focused on the development of the company as a whole, as well as providing excellent customer service.

* You will have IRPM or similar qualifications and a clean driving licence.

* You will be someone that has excellent communication and customer service skills with a professional, diplomatic approach to your work

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