Learning & Development Administrator

07 Jul 2021
04 Aug 2021
Contract Type
Full Time
About The Role

1 Year Fixed Term Contract

Part Time - 3 days per week

We are currently looking for a Learning & Development Administrator to provide accurate administrative support to all Learning and Development projects and enquiries. You will complement the blended learning approach throughout HC-One, and promote our vision and values at all times.

Your main responsibilities will include:

Supporting the People team and HC-One's mission to be the first choice care home for Residents and Colleagues in each of the communities we serve.
Providing front line support to all Colleagues and Homes in relation to L&D enquiries.
Undertaking an assortment of administration tasks in response to requests via email and telephone calls.
Support the roll out of learning programmes, including booking venues and ensuring learning materials are distributed in a timely manner.
Supporting colleagues to have access to HC-One's bespoke LMS (Learning Management System) and promote a smooth learning journey and updating learning records.
Pull reports and distribute to relevant parties when necessary, with the highest level of accuracy and attention to detail.
Being the first point of contact for both internal and external stakeholders, resolving any incoming Learning & Development, Academy and Qualification queries.
Responding to all requests in a timely manner, escalating any queries that arise and require further support

About You

You will:

Hold GCSE Grade A-C English and Maths or equivalent
Be confident both verbally and in written communication
Have good IT skills and be comfortable in using Microsoft Office applications
Have Administration experience in a busy, multi-faceted environment
Be able to adopt a proactive approach with all communications and tasks by focusing on single contact resolution

About The Company

HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and colleagues; we will achieve this mission through providing the kindest possible care to Residents in over 300 care homes across the United Kingdom.

We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and jolly people who have an affectionate understanding of our Residents and their individual needs

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