Design Co-Ordinator

25 days holiday, LifeWorks perks
06 Jul 2021
03 Aug 2021
Engineering, Design
Contract Type
Full Time
To make sure that there are no delays in quoting and manufacturing kitchens by ensuring that the departmental email inbox is correctly actioned and cleared each day.
Key Accountabilities:
* To review, categorise and correctly distribute all incoming tender enquiries to the correct Sales Manager, so that Sales can take immediate action to pursue the business opportunity.
* To co-ordinate the resolution of Live Site queries promptly and in consultation with Contracts and Sales so that kitchens are installed in-line with customer's expectations.
* To accurately input the departmental data on the team's SharePoint page, so that the standard reports can be produced, from which resource decisions can be made.
* To collate documentation completely and accurately in the Project Files, amending and adding as necessary, so that the Company quotation turnaround KPIs are achieved.
* To reconcile customer orders against Company quotations & resolve discrepancies with Sales Managers, in order that invoicing can be right first time.
* To print Quotation Presentation Packs and complete supporting documents/customer databases, as required by Sales, so that Sales Managers can use the documentation to win business.
Essential Competencies for the role:
* Demonstrated ability to effectively organise workload and meet deadlines/turnaround times
* Demonstrated ability to create and sustain good working relationships with colleagues
* Demonstrated ability to work effectively with detail
* Customer focus
* Ability to work under pressure
* Ability to convey information effectively both in writing and orally
* Prior experience with a variety of software packages including MS office
* GCSE Maths & English at Grade C/4 or above.
* Some experience of reading arhitects plans/drawings would be advantageous but not essential