Dual Service Supervisor

06 Jul 2021
03 Aug 2021
Contract Type
Full Time
Security/Cleaning Dual Service Supervisor - Willow Place & Corby Town Centre, Corby

Westgrove are looking for an experienced Site Supervisor to join our established team at Willow Place in Corby. This is a fantastic opportunity with real scope for training and career development.

The ideal candidate will have dual or either cleaning or security management experience, preferably similar environment (SIA Door Supervisor license would be advantageous)

Key Responsibilities and Duties

* Driving service excellence standard throughout the teams

* Continually monitoring and evaluating the performance of your team to ensure the required standards of delivery are met

* Carrying out patrols of the site

* Control & maintain team rotas, hours, budgets. Training etc.

* Building and maintaining a professional relationship with all internal & external customers

* Ensure staffing levels are kept in line with the contractual agreement, recruiting as required

* Maintaining effective and accurate communication

* Ensure equipment is maintained and regularly inspected

* Manging information for the Business Manager relation to KPI's, SLA's etc.

* Maintain management information for the Business Manager in relation to KPIs/SLA's

* Control and maintenance of detailed information including rotas, hours, budgets, training, absenteeism

* Maintaining a high standard of customer service delivery

?? Following and understanding Westgrove's policies and procedures

Ideal Candidate

* Previous experience in Security/Cleaning supervision or management is preferable.

* Excellent people management skills

* Good effective communication and interpersonal skills effective at all levels

* Knowledge of H&S and some HR processes.

* Good communication skills both written and verbal

* The ability to work under pressure

* Able to work flexibility in line with business requirements and needs

* Utmost discretion when dealing with all sensitive and confidential information

* SIA licensed is preferred

?? First Aid at Work would be desirable for this role

?? Must be computer literate and knowledgeable with IT systems

Further Details

* Salary: GBP11.00 per hour

* Hours: 45 hours per week

* Shift pattern: 5 out of 7 days to suit the needs of the business

* HSF Medical Care Plan

* Uniform & Training will be provided

* 28 days annual leave

* Permanent contract

About the Westgrove Group

The Westgrove Group is a multi-award-winning national provider of bespoke dual service cleaning & security solutions, specialising in high profile, shopping centres, entertainment complexes, football stadiums, corporate office environments.

Our colleagues genuinely feel part of what we're collectively achieving here together at Westgrove. Our business is unique within the cleaning and security industries. We're incredibly colleague centric and our 'vision' of providing an exciting career platform that evidences unrivalled opportunities is undeniably what sets us apart from our competitors