Relief Case Worker

Stonewater have delivered Domestic Abuse Services nationally for almost 20 years. We are proud to have been successful in a recent tender to manage the support service at Brighton and Hove Refuge and are now looking for a Relief Case Worker to join us and provide high-quality, person centred specialist support to women accessing the Refuge.

You’ll provide 1-2-1 coaching to customers to ensure they have advice, support and mentoring, and carry out assessments for referrals to the service. You’ll support customers around completion of support plans and risk management plans, and work with customers to maximise their income, pay their rent, manage repairs and anti-social behaviour.

The ideal candidate will have:

• Proven experience of working with customers in a similar role, with a knowledge of Homelessness and its impact.
• Working knowledge of housing and benefits advice.
• Experience of working with specialist agencies such as mental health teams and youth offending services.
• A natural relationship builder with the ability to motivate, influence and inspire.
• Excellent interpersonal skills with the ability to adapt your approach depending on your audience.
• The ability to demonstrate a supportive approach to vulnerable people maintaining dignity and respect.
• A comprehensive understanding of professional boundaries, together with a high level of personal integrity.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Female applicants only under an exemption from the Equality Act 2010 - Section 9 - Part 1 (A) as a genuine occupational requirement.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 33,600 homes, serving 75,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

Our offer:

At Stonewater we offer excellent benefits which help make us a great place to work!

• A retirement savings plan – up to 7% matched contribution rate
• Life assurance – 3.5x contractual pay
• Career development and progression opportunities
• Holiday starting at 26 days with the option to buy/sell
• Deals and Discounts on shopping, travel, optical etc.
• Healthcare cash plan
• Cycle to work scheme
• Annual Company Day
• Values Award celebration events
• Team building days

And much more…

Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.

Are you ready to #DiscoverStonewater?