Helpdesk Support Analyst
- Recruiter
- Confidential
- Location
- Plymouth
- Salary
- 125.00 - 150.00 GBP Daily
- Posted
- 27 Jun 2021
- Closes
- 25 Jul 2021
- Sectors
- Accountancy
- Contract Type
- Contract
- Hours
- Full Time
We need a talented Helpdesk Support Analyst for this Plymouth based organisation. This helpdesk support job is for an initial 3 month contract.
You will be taking 1st Line Helpdesk support calls from users and logging the incidents in their helpdesk application. You are responsible for resolving a large proportion of the helpdesk calls logged and where appropriate passing the calls on to the relevant technical support teams.
The right person for this Helpdesk Support job is likely to have a good mix of:
Strong understanding of ITIL
Good Customer Service skills
Excellent telephone manner
Microsoft Office applications
Microsoft Windows Desktop Operating systems and applications.
Good team player
Experience of working on a Helpdesk
They are looking to interview candidates now with a view to an immediate start.
To discuss this role in detail please send your CV to Richard Morgan at Remit Resources ASAP
You will be taking 1st Line Helpdesk support calls from users and logging the incidents in their helpdesk application. You are responsible for resolving a large proportion of the helpdesk calls logged and where appropriate passing the calls on to the relevant technical support teams.
The right person for this Helpdesk Support job is likely to have a good mix of:
Strong understanding of ITIL
Good Customer Service skills
Excellent telephone manner
Microsoft Office applications
Microsoft Windows Desktop Operating systems and applications.
Good team player
Experience of working on a Helpdesk
They are looking to interview candidates now with a view to an immediate start.
To discuss this role in detail please send your CV to Richard Morgan at Remit Resources ASAP