Supported Housing Officer (2 posts)

£25,481 - £27,041
28 Jun 2021
30 Jul 2021
Contract Type
Full Time

Supported Housing Officer (2 posts)

We have an opportunity in our highly skilled dispersed housing team for two new colleagues to join us in making a difference for young people moving on from homelessness. Our passionate and hardworking team does this through supporting young people to achieve their goals and aspirations and you could be a part of this amazing effort.   We are particularly keen to increase applications from Black, Asian and Muslim and Male candidates as they are currently under-represented in our organisation.  

We are a leading youth homelessness charity based in the South West, working with over 2,500 young people. We have strong local partnerships and adhere to the best practice in the sector.  We build trusting relationships between our young people and our colleagues, and this is at the core of our work.

What we are looking for:

  • You are experienced in housing management and used to providing support and guidance to vulnerable young people. You engage young people with confidence and passion.
  • You are empathetic and truly understand the needs of homeless young people, young people leaving care, and the barriers they face.
  • You are an enthusiastic team player; you are super organised with good administration and record keeping skills, and always open to new ideas and creative ways of working.
  • You are committed to the principles of Psychologically Informed Environments (PIE) and the use of reflective practice in your work.

What you will be doing:

  • By developing individual support plans that promote independent living skills including accommodation, EET and wellbeing, you will help our young people achieve independence.
  • Using your knowledge and creativity, you will help young people maximise their income and manage any their rent accounts, including addressing any arrears, ensuring optimum income is achieved.
  • Using your problem-solving skills, you will explore move-on options with young people as you support them toward independent living.
  • By being well organised, efficient, and effective you will undertake a host of housing management tasks including preparing properties for letting, and health and safety checks to ensure the safety of young people, colleagues, and properties.

You will be in the Dispersed Housing team and your line manager will be our Dispersed Housing Support Manager.

What we are offering:

  • 30 days annual leave plus all the Bank Holidays.
  • Regular supervision, yearly Performance Development Reviews, and a supportive team, enhanced through monthly Reflective Practice sessions, where colleagues learn from their own and others’ experiences.
  • A listening and learning environment.
  • Employer pension contribution of 4%.

Contract details: 

  • Hours per week: 37.5 hours per week (full time)
  • Contract type: Permanent
  • Pay: £25,481 - £27,041 per annum
  • The location: You will be based in Kingsley Hall, close to Bristol’s main train and bus stations as well as the vibrant city centre. You will also be travelling to properties across the city.

Application information:

Important dates:

  • Application deadline closes: 23:59, 30 July 2021
  • If you have not heard from us by 04 August 2021 please assume that your application has been unsuccessful on this occasion.
  • Interviews are on 09 and 10 August 2021 

Covering Letter / Supporting Statement Guidance

Please note that the online application form cannot be saved until it is fully complete.  We recommend that you prepare your Covering Letter before you start the online application. 

Your Covering Letter is essentially your Supporting Statement and will form the most important basis on which your skills, experience and behavioural competencies will be tested against the job criteria.  Without it, your application cannot progress to the shortlisting stage. 

You should refer to the Person Specification document within the Job Pack and cover only the elements that are tested at this stage of the recruitment process.  Elements that only have the word ‘interview’ next to them will be tested at the next stage of the process and do not need to be covered in your letter.

Please try to keep the word limit to 250 words per criterion


Equal opportunities for everyone:

We safeguard and promote the safety and welfare of children, young people and vulnerable adults. Any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) Barred List Disclosure Check. 

We believe those with a criminal record should have an equal chance to become employees or volunteers.  We also pride ourselves on being an equal opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. We are particularly keen to increase applications from Black and Minority Ethnic groups and Males as they are currently under-represented.

Please see our Policies section on the website, for further information.   If you need an adjustment made to any part of the recruitment process, please let us know as soon as possible