Event Sales Executive

Who are we?

Birch is an ambitious, well funded hospitality start-up that’s looking to reinvent the traditional hotel.

Birch creates spaces where you can rest, explore, connect, work, taste, move, or dance as you wish - all in one place. Each space is designed to act as an escape from urban living. Employing art, food, health (mind & body), craft, music and nature as our brand pillars, think Summertime pool parties at the Lido, making bread in our immersive bakery, ceramics workshops in our in-house potters room or a boutique spin class in our Wellness Centre. This is a chance to release and reset, free from the judgements, expectations, and constraints of daily life.

Initially it is a series of lifestyle retreats, based a stone’s throw from a city, enabling city residents the opportunity to escape and play but not needing to jump in the car for hours, our first property set in 55 Acres with 140 bedrooms is based just 30 mins form Liverpool Street in Cheshunt

Winner of The Times “Hotel of the Year 2020”

Full Time

This Role

This role is responsible the conversion of event enquiries and supporting the Event Sales Manager in achieving revenue targets. There will be a strong focus in social events within this role and it requires a real client relationship driver to nurture and to create successful events

Key Responsibilities & Duties

• Lead on event enquiries (with a strong focus on social events) and convert to

contract.

• Liaising with the client to finalize the event contract in a timely manner noting all

key details and requests for a smooth handover to the Event Planner.

• Developing an excellent rapport with all clients, remaining accessible to them

through the enquiry process and adhering to the hotel’s standards and exceeding guest’s expectations.

• Ensure effective management of Opera, maximizing space yield and following up on holds.

• Contract and take all deposit payments in a timely manner prior the event date to protect the business.

• Meet existing and new clients and conduct show-rounds and FAM’s where

required

• Assist Event Sales Manager and Head of Sales on re-evaluating pricing matrix and offers to optimize spaces and opportunities.

• Assist Event Sales Manager in weekly reporting and forecast reports

• Be a key participant in team strategy and execution to achieve both team and personal KPI’s.

Must Haves:

3 + years in a similar role

Ability to prioritize and organize work assignments, have timely follow up and

execution

Knowledge of Opera or similar

Good financial understanding

A positive attitude and team player mentality

An eye for details and creativity for events

Key words

Positive

Energetic

Kind

Calm

Confident

The Perks!!!

Get to work in a fun collaborative environment with friends

Discounted and free food on duty

Subsidised travel with Birch Cabs

Free use of Gym and Lido

Free On-site parking

Wellness programmes

Discounted rates on events, space hire, Beauty treatments and Classes