Barista Maestro - Cheltenham DT -25 Hours - Permanent
At Costa Coffee we are passionate about amazing coffee. As a Barista Maestro you'll inspire memorable moments for thousands of customers, creating a warm environment and delivering perfection.
A bit about us...
At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage. We're the No 1 coffee brand in the UK for the 11th year in a row.At Costa, your part of a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.
A bit about the role...
As a Barista Maestro's you'll work closely with the Store Manager, keeping customer service at the heart of everything you do, dedicated to creating incredible experiences for our customers
Coach and support the team to deliver unbeatable experiences, while ensuring all procedures are followed, taking the lead on shiftDeploy the team according to the trading pattern, ensuring right people right place to maximise salesTrain and accredit new Barista's, inspiring their new adventure with CostaManage the day to day operations of the store when required, being accountable in the absence of the Store ManagerImplement new marketing POS, and brief the teams on new recipes / seasonal ranges to ensure continued excellence to maximise every opportunityDeliver health & safety, cleanliness and drive understanding and importance of the COSTA checkFrom the quality of an espresso to the maintenance of equipment, to monthly coffee excellence scores, you'll drive the highest of standards every timeMaintaining accurate stock levels and ensuring all on-site stock is well stored and persevered.A bit about you???
You will have a passion for leading others and a desire to take on shared responsibility - because as we know it's all about working as a team, and of course you will really love delivering amazing coffee;
A passion for coffee, customers and colleagues - because sharing your Latte art is a all part of the day jobConstant desire to overachieve by turning knowledge into operational excellenceAbility to embrace challenges in a fast-paced, team-driven environmentExcellent interpersonal skills, and obsessive about customer serviceCareer driven with a willingness to learn and be bold, brave and action-orientatedFlexible approach can do attitude, as each day can offer exciting new challengesWhat we can offer...
In return for your hard work and perfect coffee, we offer the following;
A starting pay of GBP9.25- GBP10.25 per hour (dependant on the size of the store) rising with trainingOpportunity to develop and progressWhilst on shift free handmade drinks plus 50% discount on food and bottled drinkVarious incentives including a team member reward programmeOpportunity to impact your local community