Team Leader – Swann House, Saxmundham

Team Leader – Swann House, Saxmundham

Saxmundham, Suffolk

£10.36 - £10.91 per hour (£5,925 - £6,241 per year; £20,471 -£21,558 FTE)

11 hours per week including; alternate weekends and on call duties

• Do you want to feel that you are doing more than just a job?
• Are you enthusiastic, approachable, caring and patient?
• Do you have experience leading a team?
• Do you love being on the go, love a bit of variety and would like to help people who have changing needs to remain as independent as possible in their own homes?

If so, our client wants to hear from you!

The Role 

The purpose of this post is to ensure the effective, efficient and smooth running of the service in accordance with the philosophy of the business and the aims of the service. To respect the individuality and dignity of each person through a person-centered approach and to communicate and cooperate as a team member.

The Team Leader is key to ensuring all staff team are supported, whilst encouraging and enabling their Customers to maintain their dignity and independence and lead fulfilling lives.

Key Responsibilities

• Line manage Care Assistants and Relief Care Assistants, and ensure that all employees receive regular, good quality support, supervision and an annual review in accordance with company policy.  
• Recruit and select employees and volunteers in conjunction with the Service Manager.
• Ensure that employees follow policies and procedures, and these are understood and implemented.
• Support the Service Manager with local care quality audits and checks within the service.
• Provide and deliver the team learning workshops relevant to aspects of individual care plans.
• In accordance with company policies, support the Service Manager with absence capability and disciplinary issues in conjunction with the Human Resources department.
• Attend and contribute where necessary to allocation panel meetings and show prospective customers around the service and promote the service in the local community

About You

The ideal candidate will hold or be working towards a QCF Level 3, or equivalent, in Health and Social Care and have demonstrable experience in delivering the highest quality care and support. 

As a Team Leader you will be willing to undertake further ongoing relevant training. And it is essential that you have knowledge of the essential standards of quality and safety with regards to the Health and Social Care Act 2008 (regulated activity) Regulations 2010 and the Care Quality Commission (registration) Regulations 2009.

If you have previous experience of working in a care role and want to feel you are doing more than just a job, this could be the role for you.

Why our client?

They are a Sunday Times Top 100 Employer and a Silver Standard Investors in People accredited organisation. They aim to provide a supportive working environment alongside a non-judgmental and open culture that promotes workplace wellbeing.

What’s in it for you?

• 22 - 26 days annual leave (pro rata) plus bank holidays
• access to the Rewards platform
• reward and recognition awards 
• Introduce Someone You Know bonus scheme
• free DBS checks 
• free Hepatitis vaccination
• free Flu vaccination
• wellbeing promise
• flexible working pattern
• opportunity to work towards a QCF in Health and Social Care
• work for a Silver Standard Investors in People and Sunday Times Top 100 Employer

Full PPE will be provided including certified face masks and will be required to be worn at all times in line with current Public Health England guidelines

Our client is committed to safeguarding and safer employment and the principles of empowerment. Successful applicants will be required to complete an Enhanced DBS Disclosure