Work and Learning Coach

Location: Birmingham

Salary: £20,302 (£33,837 FTE) per year

Employment type: Fixed Term

Department: Client Services

Division: Skylight Birmingham

Hours per week: 21

About us
Crisis works throughout Birmingham, offering advice, support and access to training and employment opportunities for people experiencing homelessness. 
About the role
The role of the housing coach is a part time, parental cover contract located within the Crisis Birmingham Skylight. You will be required to provide high quality information, advice and guidance, as well as coaching and support, to people who are currently homeless or at immediate risk of homelessness. The role will require a high level of employment & skills sectors which you will use to provide direct support to members, as well as support to the rest of the skylight staff on more complex and protracted housing enquiries.
 
About you
To be successful in this role you must have:
•    Experience of providing direct support to people experiencing homelessness.
•    Extensive knowledge of employment and skills sectors, as well as knowledge of information, advice & guidance that directly supports people experiencing homelessness into work.
•    Good knowledge of welfare benefits, in particular in relation to employment 
•    Ability to use own initiative and proactively contribute to the effective provision of a homelessness service
•    Excellent interpersonal skills with a high level of written and communication skills, and the ability to break down and deliver complex information

We want Crisis to be an inclusive employer which reflects our members and communities we work in. We want to offer development opportunities for everyone regardless of their gender, ethnicity, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.