Hire Controller
- Recruiter
- Confidential
- Location
- Nottingham
- Salary
- Competitive
- Posted
- 09 Jun 2021
- Closes
- 07 Jul 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
About The Role
Are you a fantastic communicator who loves delivering the very best service for your customers and in return is looking for a Company that really values your contribution and can offer you award-winning training opportunities? Read on as we may have just the job you are looking for!
On a day-day basis you'll work on the hire desk in our Service Centre, building great working relationships and product knowledge which you will use to translate your customers' requirements into the rental products and services that meet their needs, whilst also maximising sales opportunities. You'll be an ambassador for our "Customer First" culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued.
It will also be your role to manage the hire contract administration and ensure that this is completed in a timely and accurate manner. Naturally you will be a great co-ordinator, who enjoys planning and organising and working in a busy but friendly team environment.
About The Candidate
If you join us we'll provide you with a comprehensive company induction and training programme and we'll work with you to identify your personal development needs and career progression plan.
What you will need to bring to the role from day one:
Prior experience in a role where you can demonstrate exceptional customer service skills
Able to work as part of a team, supporting colleagues
Flexible and self-motivated, you'll take the initiative and be keen to embrace new training opportunities
Great communication skills - both verbal and written
Effective administration, planning and organisation skills with strong attention to detail and accuracy
Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry
Previous experience in the hire or construction industry would be advantageous but not essential
About The Company
As part of FTSE 100 Ashtead Group plc, Sunbelt Rentals is the leader in equipment rentals in the UK, US and Canada - as well as specialist operations in Europe. Together, our teams of experts provide rental equipment and managed solutions into every market and sector, including construction, industrial, energy, infrastructure, government and events.
In this role you'll be joining our Plant & Tools specialist team. We offer our customers the very latest, safest and most environmentally friendly equipment from the world's leading manufacturers. From bowsers and compressors to excavators and sustainable lighting towers - the Sunbelt Rentals Plant range is unmatched in the industry. In our Tool Hire range we offer everything from small tools for DIY/ Garden Makeovers to major construction projects.
Our people are at the very heart of our values and they're our greatest asset. Join us and we'll give you everything you need to succeed - award winning training, professional development and support and opportunities to progress your Sunbelt Rentals career.
The package includes a competitive salary and flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance and a great Company pension scheme
Are you a fantastic communicator who loves delivering the very best service for your customers and in return is looking for a Company that really values your contribution and can offer you award-winning training opportunities? Read on as we may have just the job you are looking for!
On a day-day basis you'll work on the hire desk in our Service Centre, building great working relationships and product knowledge which you will use to translate your customers' requirements into the rental products and services that meet their needs, whilst also maximising sales opportunities. You'll be an ambassador for our "Customer First" culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued.
It will also be your role to manage the hire contract administration and ensure that this is completed in a timely and accurate manner. Naturally you will be a great co-ordinator, who enjoys planning and organising and working in a busy but friendly team environment.
About The Candidate
If you join us we'll provide you with a comprehensive company induction and training programme and we'll work with you to identify your personal development needs and career progression plan.
What you will need to bring to the role from day one:
Prior experience in a role where you can demonstrate exceptional customer service skills
Able to work as part of a team, supporting colleagues
Flexible and self-motivated, you'll take the initiative and be keen to embrace new training opportunities
Great communication skills - both verbal and written
Effective administration, planning and organisation skills with strong attention to detail and accuracy
Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry
Previous experience in the hire or construction industry would be advantageous but not essential
About The Company
As part of FTSE 100 Ashtead Group plc, Sunbelt Rentals is the leader in equipment rentals in the UK, US and Canada - as well as specialist operations in Europe. Together, our teams of experts provide rental equipment and managed solutions into every market and sector, including construction, industrial, energy, infrastructure, government and events.
In this role you'll be joining our Plant & Tools specialist team. We offer our customers the very latest, safest and most environmentally friendly equipment from the world's leading manufacturers. From bowsers and compressors to excavators and sustainable lighting towers - the Sunbelt Rentals Plant range is unmatched in the industry. In our Tool Hire range we offer everything from small tools for DIY/ Garden Makeovers to major construction projects.
Our people are at the very heart of our values and they're our greatest asset. Join us and we'll give you everything you need to succeed - award winning training, professional development and support and opportunities to progress your Sunbelt Rentals career.
The package includes a competitive salary and flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance and a great Company pension scheme