IT Technician
To work as part of the IT support team, covering IT infrastructure, services and
solutions. You will provide support to Academies whilst also assisting with the central organisation systems when required. You will be responsible for the day to day running of existing IT infrastructure within your designated academies alongside the development and implementation of new systems.
Client Details
Large Academy Trust
Description
Provide 1st line telephone, e-mail, and face-to-face support to the user base
?? Assist and provide initial configuration and troubleshooting, installation and support services in the academies and partner organisations
?? Use service desk software to manage workflow and provide timely appropriate feedback to clients and other members of the team
?? Develop and implement new technologies
?? Monitor and test existing backup and recovery & security systems
?? Manage and maintain email systems and process user requests (in line with Data Protection legislation)
?? Ensure accurate records are kept of all IT hardware, software and peripherals
?? Develop effective working relationships within the Academies ensuring good communication at all times
?? Deliver training where deemed appropriate to technical staff and end users
?? Ensure compliance with data protection and related current legislation alongside good practise is adhered to byProfile
Fundamental support knowledge of hardware peripherals and local printers
Good knowledge of Windows Operating Systems
Exposure to and knowledge of Active Directory and Group Policy Management
Exposure to and knowledge of SCCM
Experience of maintaining and updating relevant documents / records
Experience managing a Microsoft Office 365 of Exchange environment
Experience of troubleshooting in a modern IT environment
Experience of working with web-content filtering products
Experience of implementing IT policies
Understanding of basic networking concepts
Enhanced DBS will be required as part of onboarding.
Job Offer
Temp To Perm Opportunity. Competitive Day Rate + Perm Package
solutions. You will provide support to Academies whilst also assisting with the central organisation systems when required. You will be responsible for the day to day running of existing IT infrastructure within your designated academies alongside the development and implementation of new systems.
Client Details
Large Academy Trust
Description
Provide 1st line telephone, e-mail, and face-to-face support to the user base
?? Assist and provide initial configuration and troubleshooting, installation and support services in the academies and partner organisations
?? Use service desk software to manage workflow and provide timely appropriate feedback to clients and other members of the team
?? Develop and implement new technologies
?? Monitor and test existing backup and recovery & security systems
?? Manage and maintain email systems and process user requests (in line with Data Protection legislation)
?? Ensure accurate records are kept of all IT hardware, software and peripherals
?? Develop effective working relationships within the Academies ensuring good communication at all times
?? Deliver training where deemed appropriate to technical staff and end users
?? Ensure compliance with data protection and related current legislation alongside good practise is adhered to byProfile
Fundamental support knowledge of hardware peripherals and local printers
Good knowledge of Windows Operating Systems
Exposure to and knowledge of Active Directory and Group Policy Management
Exposure to and knowledge of SCCM
Experience of maintaining and updating relevant documents / records
Experience managing a Microsoft Office 365 of Exchange environment
Experience of troubleshooting in a modern IT environment
Experience of working with web-content filtering products
Experience of implementing IT policies
Understanding of basic networking concepts
Enhanced DBS will be required as part of onboarding.
Job Offer
Temp To Perm Opportunity. Competitive Day Rate + Perm Package