Branch Service Administrator

Recruiter
Confidential
Location
Leicester
Salary
9.00 - 9.50 GBP Hourly + Holiday: 25+STAT
Posted
21 Jun 2021
Closes
19 Jul 2021
Contract Type
Temporary
Hours
Full Time
11902 - Branch Service Administrator Job Spec
Location: Leicester / Remote Working

Summary
Our client - a highly successful firm based in Leicester - is seeking an experienced service administrator to provide efficient & effective administration support to their branch network on a full-time temporary-2-permament basis.

The role is currently largely remote-based however we are looking for candidates who would be able to commute on an adhoc basis to their Leicester office.

The Role
The successful candidate will be responsible for:

*Developing & maintaining close working relationships within the branch network, regularly informing them of any details / matters that may impact them,
*Understand the needs of the branches, liaising regularly to resolve issues,
*Deliver an excellent level of customer service,
*Set credit values to customers / from suppliers based on defined parameters dictated by the business,
*Ensure all tasks & documents are completed correctly with a high degree of accuracy,
*Correctly identify causes of errors & share best practice with branches to avoid repetition,
*Participate / drive your personal development through training & learning from others,
*To achieve daily targets / business KPI's.

The Right Person
*Immediately available / on very short notice to start,
*Possess excellent customer service & communication skills (both written & verbal), able to build & maintain effective client relationships both locally & remotely,
*Experience working within customer service / data entry,
*GCSE incl. English & Maths at grade C or above,
*Highly motivated & proactive, organised & able to keep to strict deadlines,
*A team-player??? willing to help others, highlighting any issues & suggest improvements,
*Good IT skills / aptitude.

Package
*Appointment Type: Temp-2-Perm
*Hourly Rate: GBP9.00 - GBP9.50ph + Holiday Pay (subject to experience)
*Hours: Full-Time 37.5hrs Per Week (flexible start-finish time)
*Holiday 25 Days + Bank Holidays
*Leicester Office / Option for Remote Working (laptop provided)

If you - or someone you might know - are interested & think this opportunity may be suitable, APPLY ONLINE or call Paul Mitchell Associates (quoting ref: 11902) on (phone number removed).

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