Supporter Engagement Assistant
- Recruiter
- Confidential
- Location
- Bristol
- Salary
- Competitive
- Posted
- 11 Jun 2021
- Closes
- 28 Jun 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Supporter Engagement Assistant
You will join us as a Supporter Engagement Assistant on a full time, permanent basis. Working as part of a fast-paced team where each day is never the same.
Supporter Engagement Assistant Responsibilities:
* As part of the Central Supporter Engagement team, you will provide exceptional front line customer service and fundraising support over the phone, via e-mail, digitally (webchat and social media), letter.
* An essential part of this role is to provide outbound customer service calls to audiences including direct debit givers and donors.
* You will be an ambassador for the cause.
Supporter Engagement Assistant Requirements:
* The successful candidate will have demonstrable experience in, and passion for, delivering exceptional customer service.
* You will also have experience in working with customers on the phone and in writing, with plenty of outbound calling experience.
* Proven achievement of working to targets is essential with experience of working in a call centre a definite plus.
About Young Lives vs Cancer:
Today, 12 children and young people in the UK hear the shocking news they have cancer. Young Lives vs Cancer (previously known as CLIC Sargent) is the UK's leading cancer charity for children and young people, and their families, and provides them with clinical, practical, emotional and financial support. You can be a part of helping them cope with cancer and get the most out of life.
What we offer:
We offer a great reward package, which includes generous annual leave entitlement, pension scheme and season ticket loan.
Cancer doesn't discriminate and neither does Young Lives vs Cancer. We know that opportunities for too many people remain a condition of their race, class, sex, disability, sexual orientation - or a combination. This isn't okay. We don't just accept difference - we value it, we celebrate it, we nurture it, and we thrive off of it. We positively welcome your application irrespective of your background.
Location: Bristol, Avon
Contract Type: Permanent
Hours: Full Time, 35 per week
Salary: GBP18,914 per annum
Closing Date: 27 June 2021
Interview Date: 2 July 2021
You may have experience of the following: Supporter Engagement, Customer Services Officer, Volunteering, Fundraiser, Fundraising, Social Media, Customer Services, Account Manager, Events Assistant, Administrator, Customer Service Executive, Administration, Charity, Charities, NFP, Not for Profit, Third Sector, Customer Support, etc.
Ref: (phone number removed)
You will join us as a Supporter Engagement Assistant on a full time, permanent basis. Working as part of a fast-paced team where each day is never the same.
Supporter Engagement Assistant Responsibilities:
* As part of the Central Supporter Engagement team, you will provide exceptional front line customer service and fundraising support over the phone, via e-mail, digitally (webchat and social media), letter.
* An essential part of this role is to provide outbound customer service calls to audiences including direct debit givers and donors.
* You will be an ambassador for the cause.
Supporter Engagement Assistant Requirements:
* The successful candidate will have demonstrable experience in, and passion for, delivering exceptional customer service.
* You will also have experience in working with customers on the phone and in writing, with plenty of outbound calling experience.
* Proven achievement of working to targets is essential with experience of working in a call centre a definite plus.
About Young Lives vs Cancer:
Today, 12 children and young people in the UK hear the shocking news they have cancer. Young Lives vs Cancer (previously known as CLIC Sargent) is the UK's leading cancer charity for children and young people, and their families, and provides them with clinical, practical, emotional and financial support. You can be a part of helping them cope with cancer and get the most out of life.
What we offer:
We offer a great reward package, which includes generous annual leave entitlement, pension scheme and season ticket loan.
Cancer doesn't discriminate and neither does Young Lives vs Cancer. We know that opportunities for too many people remain a condition of their race, class, sex, disability, sexual orientation - or a combination. This isn't okay. We don't just accept difference - we value it, we celebrate it, we nurture it, and we thrive off of it. We positively welcome your application irrespective of your background.
Location: Bristol, Avon
Contract Type: Permanent
Hours: Full Time, 35 per week
Salary: GBP18,914 per annum
Closing Date: 27 June 2021
Interview Date: 2 July 2021
You may have experience of the following: Supporter Engagement, Customer Services Officer, Volunteering, Fundraiser, Fundraising, Social Media, Customer Services, Account Manager, Events Assistant, Administrator, Customer Service Executive, Administration, Charity, Charities, NFP, Not for Profit, Third Sector, Customer Support, etc.
Ref: (phone number removed)