Customer Representative - Aftermarket
- Recruiter
- Confidential
- Location
- Cornwall
- Salary
- Competitive
- Posted
- 21 Jun 2021
- Closes
- 22 Jun 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Customer Representative - Aftermarket (Trainee)
Victoria, St Austell
The Company
Founded in the 1940s, Stuart Partners has gone from the humble beginnings of a family-run business to a main Volvo Truck and Bus dealership handling premium products.
As one of the highest calibre brands in the market, Volvo Truck and Bus has a distinguished history of excellence and outstanding products. This, coupled with the family-run nature of Stuart Partners, makes for a highly successful, sought-after business operating right across Devon and Cornwall.
Today, we have evolved and expanded exponentially, from our early days of transporting cattle in a second-hand Dodge to working with premium brands and a diverse range of sectors.
We are currently seeking a Trainee Customer Representative to join our team in Victoria, St Austell.
The Benefits
- Starting salary of GBP18,720 per annum (to be reviewed as experienced gained)
- Overtime available
- Career progression opportunities
This is the perfect opportunity for a customer-focused individual who is looking to kick start their career with our highly successful Volvo Truck and Bus dealership in the aftermarket parts arena.
You'll be provided with excellent training so you feel confident in succeeding in your role and have a better understanding of our business. What's more, you'll be encouraged to develop your skill set and expand your knowledge, with progression opportunities into a more senior position available for those who excel.
The Role
As a Customer Representative, you will learn everything there is to know about our aftermarket service and parts supply operations.
This exciting and varied role will see you support our business and customers once they have purchased our high-quality Volvo vehicles, parts or services.
Specifically, you will respond to customer enquiries, providing information and updates to customers and assisting with service and maintenance bookings.
Working alongside the Workshop Controller, you will also:
- Carry out deliveries of parts
- Support the management of stock
- Assist with campaign and recall bookings
- Ensure parts are picked for future planned jobs
- Sell parts and service
About You
To join us as a Customer Representative, you will need:
- To be sales orientated
- Great communication and interpersonal skills
- The ability to form professional relationships quickly
- Great customer focus
- At a minimum, GCSEs in English and Maths at grade C or above (or equivalent)
Previous experience in a customer service role would be desirable.
Other organisations may call this role Customer Service Representative, Trainee Customer Representative, Parts Specialist, Aftermarket Parts Assistant, Parts Advisor, Parts Sales Advisor, or Trainee Parts Advisor.
Webrecruit and Stuart Partners and Stuarts Truck and Bus are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you're seeking your next challenge as a Customer Representative, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency
Victoria, St Austell
The Company
Founded in the 1940s, Stuart Partners has gone from the humble beginnings of a family-run business to a main Volvo Truck and Bus dealership handling premium products.
As one of the highest calibre brands in the market, Volvo Truck and Bus has a distinguished history of excellence and outstanding products. This, coupled with the family-run nature of Stuart Partners, makes for a highly successful, sought-after business operating right across Devon and Cornwall.
Today, we have evolved and expanded exponentially, from our early days of transporting cattle in a second-hand Dodge to working with premium brands and a diverse range of sectors.
We are currently seeking a Trainee Customer Representative to join our team in Victoria, St Austell.
The Benefits
- Starting salary of GBP18,720 per annum (to be reviewed as experienced gained)
- Overtime available
- Career progression opportunities
This is the perfect opportunity for a customer-focused individual who is looking to kick start their career with our highly successful Volvo Truck and Bus dealership in the aftermarket parts arena.
You'll be provided with excellent training so you feel confident in succeeding in your role and have a better understanding of our business. What's more, you'll be encouraged to develop your skill set and expand your knowledge, with progression opportunities into a more senior position available for those who excel.
The Role
As a Customer Representative, you will learn everything there is to know about our aftermarket service and parts supply operations.
This exciting and varied role will see you support our business and customers once they have purchased our high-quality Volvo vehicles, parts or services.
Specifically, you will respond to customer enquiries, providing information and updates to customers and assisting with service and maintenance bookings.
Working alongside the Workshop Controller, you will also:
- Carry out deliveries of parts
- Support the management of stock
- Assist with campaign and recall bookings
- Ensure parts are picked for future planned jobs
- Sell parts and service
About You
To join us as a Customer Representative, you will need:
- To be sales orientated
- Great communication and interpersonal skills
- The ability to form professional relationships quickly
- Great customer focus
- At a minimum, GCSEs in English and Maths at grade C or above (or equivalent)
Previous experience in a customer service role would be desirable.
Other organisations may call this role Customer Service Representative, Trainee Customer Representative, Parts Specialist, Aftermarket Parts Assistant, Parts Advisor, Parts Sales Advisor, or Trainee Parts Advisor.
Webrecruit and Stuart Partners and Stuarts Truck and Bus are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you're seeking your next challenge as a Customer Representative, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency